Business Details
Emergency
services
Open 24/7
always available
Professional Carpet & Upholstery Cleaning in New Milton
New Forest Carpet Clean is a professional, family-run business based in New Milton on the Hampshire and Dorset border. Established by Zita and Peter, we specialise in carpet, rug, and upholstery cleaning, combining advanced equipment with Prochem-certified techniques to deliver exceptional results. Our commitment to quality is reflected in our 100% money-back guarantee and meticulous attention to detail. We prioritise eco-friendly products and transparent pricing, ensuring clients receive fair value without compromising on service standards. With over two decades of combined experience in the cleaning industry, we have built a reputation for reliability, punctuality, and thoroughness. Our team personally handles all work, offering a personalised service that includes free site surveys and rapid drying solutions.As a locally owned business, we understand the importance of maintaining trust within our community, which is why we guarantee honest communication and no hidden fees. Our investment in high-powered extraction machines ensures carpets and upholstery are left cleaner and drier, enhancing indoor air quality by removing allergens and contaminants. Client testimonials consistently highlight our responsiveness, professionalism, and ability to restore even heavily soiled items. We pride ourselves on being accessible, with 24/7 availability for emergencies and a commitment to answering calls personally. This dedication to excellence has made us a preferred choice for residential and commercial clients across the New Forest region.
Services
Carpet Cleaning
Rug Cleaning
Upholstery Cleaning
Mattress Cleaning
Leather Cleaning
Drive Cleaning
Highlights and features
- We are fully Prochem-trained and insured for your peace of mind.
- Our family-run business guarantees honest pricing and no hidden fees.
- We use high-powered extraction machines for deeper, longer-lasting clean results.
- 100% money-back guarantee on all our cleaning services.
- Free site surveys and rapid drying solutions available.
Associations and certifications
- Prochem
What people say
Trustworthy service
Thorough clean
Excellent service
Great value
Prompt response
Services
Carpet Cleaning
Our carpet cleaning service utilises high-pressure hot water extraction to remove deep-seated dirt, allergens, and stains. We pre-treat spots, agitate cleaning solutions, and extract contaminants using industrial-grade equipment. The process concludes with pile grooming and rapid drying, leaving carpets hygienic and revitalised while extending their lifespan.
Rug Cleaning
Specialist rug cleaning preserves fabric integrity through pre-inspection, high-filtration vacuuming, and pH-balanced solutions. We employ gentle agitation and controlled rinsing to protect fibres, followed by stain protection application and accelerated drying. This method safeguards delicate materials while eliminating embedded grime.
Upholstery Cleaning
Upholstery cleaning involves manual pre-spraying, targeted stain removal, and low-moisture extraction to protect furniture structure. We use fabric-specific chemicals to break down oils and pollutants, finishing with protective treatments to resist future soiling without saturating materials.
Mattress Cleaning
Mattress sanitisation eradicates dust mites, bacteria, and allergens using anti-allergy solutions. The process includes deep extraction, anti-microbial treatment, and deodorisation to improve sleep hygiene. This non-invasive method kills bed bugs and pathogens while maintaining mattress integrity.
Leather Cleaning
Our leather cleaning service removes surface dirt and conditioners to restore suppleness. We apply pH-neutral cleaners followed by protective coatings that prevent cracking and staining. This gentle process maintains the natural texture of leather upholstery, handbags, and accessories.
People
Zita
Co-Owner
Zita co-founded New Forest Carpet Clean with her husband Peter. She oversees client relations and quality control, ensuring every service meets their high standards. Her hands-on approach and attention to detail have earned the business its reputation for reliability.
Peter
Co-Owner
Peter brings technical expertise to New Forest Carpet Clean, operating advanced cleaning equipment with precision. He handles complex stain removal and site surveys, combining practical skills with customer-focused service to deliver consistent, high-quality results.
Questions
What areas do you cover?
We serve New Milton, Milford on Sea, Ringwood, Barton on Sea, and surrounding areas within the New Forest region.
Do you offer emergency cleaning services?
Yes, we provide emergency carpet and upholstery cleaning with 24/7 availability for urgent situations.
Are your cleaning products eco-friendly?
We prioritise eco-friendly solutions wherever possible to ensure safe, sustainable cleaning for homes and businesses.
How long does the cleaning process take?
Most domestic carpet or upholstery jobs take 1-2 hours, with rapid drying achieved using industrial air movers.
Do you guarantee your work?
We offer a 100% money-back guarantee, reflecting our confidence in the quality of our cleaning services.
Can you remove pet stains and odours?
Yes, our specialist treatments effectively eliminate pet urine, odours, and associated allergens from carpets and upholstery.
