Business Details
14 Years
experience
Emergency
services
Professional Carpet & Upholstery Cleaning Services in London
ProLux Cleaning has been delivering exceptional cleaning solutions across London since 2012. Our team of certified professionals specialises in hot water extraction cleaning, serving residential and commercial clients with precision and care. With over 90,000 satisfied customers, we utilise industry-leading equipment from Prochem and Ninja Deep Steam Extractors to ensure superior results. Our accreditations with Checkatrade, NCCA, WoolSafe, and BICSc underscore our commitment to quality. We prioritise eco-friendly practices, using safe, non-toxic products that protect families, pets, and the environment.Our 24/7 availability and transparent pricing model, with no hidden fees, reflect our dedication to customer satisfaction. Over the years, we have expanded from carpet cleaning to a comprehensive range of services, including upholstery, mattress, rug, and curtain cleaning. Our technicians undergo rigorous training, ensuring technical excellence paired with professionalism and courtesy. With a 15-year track record and partnerships with high-profile clients like London City Airport and Warner Bros. Studios, we combine experience with innovation to maintain our position as Londons trusted cleaning experts.
Services
Carpet Cleaning
Mattress Cleaning
Rug Cleaning
Upholstery Cleaning
Curtain Cleaning
Leather Sofa Cleaning
Car Valeting
Stairs Carpet Cleaning
Details
- Year established: 2012
Highlights and features
- Reliable and Timely Service with punctual appointments
- Transparent Pricing with no hidden costs
- Exclusive Discounts on combined cleaning services
- London Area Coverage across all districts
- Guaranteed Satisfaction with 15+ years of experience
Associations and certifications
- Checkatrade
- National Carpet Cleaners Association
- WoolSafe
- BICSc
- The Federation of Master Cleaners
What people say
Spotless results
Friendly technicians
Prompt service
Eco-friendly solutions
Excellent value
Services
Carpet Cleaning
Our professional carpet cleaning utilises industrial hot water extraction machines for deep stain removal. Certified technicians apply eco-friendly Prochem solutions to eliminate allergens, bacteria, and odours while preserving fabric integrity. The process includes pre-treatment, steam cleaning, and optional Scotchgard protection, leaving carpets refreshed and extending their lifespan.
Mattress Cleaning
Deep steam cleaning targets dust mites, bed bugs, and stains from bodily fluids or spills. Our NCCA-certified technicians use low-temperature extraction for delicate materials, ensuring complete disinfection without damage. The service includes stain protection application and guarantees removal of physically treatable marks.
Rug Cleaning
Specialised cleaning for wool, Persian, and synthetic rugs using WoolSafe-approved methods. The process involves dust removal, pre-treatment, and controlled-temperature steam extraction to preserve colours and fibres. Technicians apply protective sprays to enhance stain resistance while maintaining the rugs original texture and appearance.
Upholstery Cleaning
Steam extraction removes embedded dirt and stains from fabric and leather upholstery. Certified cleaners use pH-balanced detergents to protect delicate materials like velvet or linen, followed by deodorisation and optional stain protection. The service restores fabric breathability while eliminating allergens and bacteria.
Curtain Cleaning
On-site steam cleaning preserves curtain fabrics while removing dust, pollen, and persistent stains. Technicians adjust water pressure for delicate materials, apply eco-friendly deodorisers, and offer protective coatings against future spills. The process maintains fabric drape and colour vibrancy without requiring removal or transportation.
People
Desislava Valkanova
Marketing Team Leader
Marketing strategist with expertise in carpet cleaning industry promotion. Develops customer-focused campaigns highlighting ProLux's technical excellence and service reliability. Drives brand awareness through targeted digital strategies and quality communication.
George K. Georgiev
Sales Manager
Sales leader with seven years of experience managing client relationships. Focuses on transparent service communication and customer satisfaction. Implements growth strategies while maintaining ProLux's commitment to quality and ethical standards.
Samuil Enchev
Sales Representative
Five-year sales veteran known for problem-solving and client support. Prioritises clear communication and timely solutions. Contributes to workflow improvements while maintaining ProLux's professional service ethos.
Milos
Cleaning Expert
Seven-year technician with expertise in carpet and upholstery cleaning. Combines technical skill with customer service excellence. Holds multiple certifications and consistently receives top client ratings for thoroughness and professionalism.
Marko
Cleaning Technician
Five-year specialist in curtain and rug restoration. Focuses on precision cleaning techniques for delicate materials. Maintains high standards in stain removal while ensuring fabric preservation and client satisfaction.
Questions
What areas of London do you cover?
We serve all London districts including North, South, East, West, and Central London with no extra charges for weekends or bank holidays.
Are your cleaning products safe for pets and children?
Yes, we use Prochem's eco-friendly solutions that are 100% safe for families and pets, with no toxic residues.
How long does carpet drying take?
Drying time typically ranges from 1-3 hours depending on room temperature and ventilation conditions.
Do you offer emergency cleaning services?
Yes, we provide same-day and 24/7 emergency cleaning across London with no additional fees.
Can you remove red wine stains from carpets?
Our technicians use specialised stain removal techniques to treat wine stains, though permanent discolouration may require partial replacement.
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