Business Details
33 Years
experience
Expert Cleaning Services in Newmarket
Established in 1993, Rothwells Carpet Cleaning is a family-run business with a legacy of delivering exceptional cleaning solutions across East Anglia. Our expertise spans carpet, upholstery, rug, and stone floor cleaning, alongside pressure washing and stain protection services. As senior members of the National Carpet Cleaners Association, we combine advanced equipment with internationally recognised training to ensure superior results. Our commitment to transparency is reflected in free, no-obligation quotes and a 100% satisfaction guarantee. With three regional offices in Newmarket, Cambridge, and Bury St Edmunds, we serve residential and commercial clients with a personalised approach.Our technicians undergo rigorous in-house mentoring, ensuring every project meets exacting standards. We prioritise eco-friendly products and innovative methods like van-mounted hot water extraction, which outperforms portable systems. Backed by over three decades of experience, we balance scale with attention to detail, offering flexible payment options including a unique monthly subscription model. Our reputation for reliability is evidenced by hundreds of positive reviews and industry accolades, including the AI Business Excellence Award for Best Stone Floor Restoration Company.
Services
Carpet Cleaning
Upholstery Cleaning
Rug Cleaning
Stone Floor Cleaning
Pressure Washing
Vinyl Floor Cleaning
Leather Cleaning
Stain Protection
Details
- Year established: 1993
Highlights and features
- Family firm since 1993 with three decades of industry experience
- Senior members of the National Carpet Cleaners Association
- Free, no-obligation quotes with transparent pricing
- 100% satisfaction guarantee on all cleaning services
- Van-mounted hot water extraction for superior cleaning results
Associations and certifications
- National Carpet Cleaners Association
What people say
Fantastic results
Great service
Highly recommend
Expert cleaners
Satisfaction guarantee
Services
Carpet Cleaning
Our van-mounted hot water extraction system delivers deep, hygienic cleaning for carpets. Technicians use industry-leading equipment to remove dirt, allergens, and stains while preserving fibre integrity. The process includes pre-treatment, agitation, and stain protection application. We move furniture for comprehensive coverage and guarantee results with a 14-day re-clean promise. This service extends carpet lifespan by eliminating abrasive particles that cause wear.
Upholstery Cleaning
Specialist cleaning for sofas, chairs, and cushions using pH-balanced detergents. The nine-step process includes fabric analysis, pre-treatment with enzyme cleaners, and hot water extraction to remove embedded soils. Technicians groom pile fibres post-cleaning and apply protective coatings. We handle delicate materials like silk and offer odour removal treatments. All work includes a satisfaction guarantee with free post-cleaning touch-ups.
Stone Floor Restoration
Comprehensive cleaning and sealing for natural stone and tiled floors. Services include terracotta revitalisation, grout cleaning, and resin filling for cracked surfaces. Our equipment removes old sealers without damaging stone patina. We use breathable sealants to prevent moisture retention and offer polishing for marble, limestone, and travertine. Each project begins with a free site assessment by certified technicians.
Rug Cleaning Studio
Dedicated rug cleaning facility with dusting machines, submersion pools, and controlled drying environments. Services include silk rug restoration, odour elimination, and dye-stabilisation treatments. Rugs undergo centrifugal drying to prevent fibre distortion. We photograph and tag each rug for traceability and offer stain protection coatings. Collection and delivery are free within service areas.
Monthly Subscription Service
Flexible subscription plans covering unlimited carpet cleaning, stain treatments, and protection renewals. Includes annual deep cleans with priority scheduling for spillages. Subscribers receive discounted rates on additional services and a dedicated technician. The 18-month minimum term includes price protection against inflationary increases. Cancellation requires one month's notice after the initial period.
People
Oliver Campbell
Co-Owner
With over 30 years in the cleaning industry, Oliver Campbell co-founded Rothwells Carpet Cleaning in 1993. He oversees operational standards and technician training programmes. His expertise in stone floor restoration has earned multiple industry awards. Oliver maintains direct client communication channels and ensures compliance with environmental regulations.
Max Campbell
Co-Owner
Max Campbell joined the family business in 2005, expanding service offerings to include modern upholstery cleaning techniques. He manages equipment investments and digital marketing strategies. Max introduced the monthly subscription model and maintains partnerships with sealant manufacturers. He represents the company at trade exhibitions across East Anglia.
Questions
What areas do Rothwell's Cleaning Services cover?
We serve Newmarket, Cambridge, Bury St Edmunds, and surrounding areas in East Anglia.
Do you offer stain protection after cleaning?
Yes, we provide 12 months of free stain treatments with our protection package.
Are your cleaning methods safe for pets and children?
We use eco-friendly, non-toxic products safe for families and pets.
Can you clean antique or delicate rugs?
Yes, our specialist rug cleaning studio handles delicate and antique rugs with care.
Do you provide free quotes?
Yes, we offer free, no-obligation quotes with no pressure to book.
What payment options are available?
We accept monthly subscriptions, one-time payments, and offer flexible financing.
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