Business Details
27 Years
experience
Your Trusted Commercial Cleaning Partner in the South East
Established in 1999, we are a family-run commercial cleaning company dedicated to delivering tailored, high-quality cleaning solutions across the South East. Our reputation for reliability and exceptional customer care has been built over 20 years through word-of-mouth referrals and long-term client relationships. We prioritise understanding client needs, offering bespoke services for offices, schools, hospitality venues, warehouses, and construction sites while maintaining rigorous health and safety standards. Our team of fully vetted, motivated professionals is committed to exceeding expectations through flexible, cost-effective solutions.With accreditations including Gatwick Diamond Business membership and certified operatives for specialist tasks, we ensure every project meets our exacting standards. Client retention remains high due to our unwavering focus on quality, transparency, and continuous improvement through feedback. As co-owners, Shona and Rachid Lachaal lead with the same values that founded the business, ensuring every client receives a personal, professional service that becomes integral to their operational success.
Services
Office Cleaning
Educational Settings
Hospitality & Leisure
Warehouse Cleaning
Carpet Cleaning
Window Cleaning
Building Site Cleans
Washroom Services
Decontamination Fogging
Details
- Year established: 1999
Highlights and features
- We offer bespoke cleaning services tailored to your specific requirements
- Our team provides 24/7 personal contact and dedicated account management
- Fully certified operatives with CSCS and SSTS qualifications
- Proven 20-year track record with high client retention rates
- Equal rights employer with rigorous cleaner vetting processes
Associations and certifications
- Gatwick Diamond Business
What people say
Exceptional work ethic
Consistently delivered service
Willingness to pivot operations
Best cleaners we've used
100% trustworthy
Services
Office Cleaning
Comprehensive office cleaning maintaining productivity-enhancing environments. Includes floor maintenance, surface sanitisation, kitchen area care, and waste management. Tailored schedules ensure minimal disruption to business operations while maintaining professional presentation standards across South East workplaces.
Educational Settings
Specialist cleaning for schools and universities with enhanced DBS checks. Combines daily maintenance with deep cleans during holidays. Addresses infection control needs including COVID response. Focuses on child-safe environments while maintaining strict hygiene protocols in learning spaces across the region.
Hospitality & Leisure
Flexible cleaning solutions for restaurants, hotels, and gyms. Covers kitchen deep cleaning, equipment sanitisation, and front-of-house presentation. Operates outside standard hours to maintain operational continuity. Ensures compliance with food safety and public health regulations across hospitality businesses.
Warehouse Cleaning
24/7 operational cleaning for factories and warehouses. Specialises in ventilation systems, machinery degreasing, and canteen area maintenance. Works during low-traffic periods to minimise disruption. Implements strict health and safety protocols for industrial environments across the South East.
Carpet Cleaning
Commercial carpet care using hot water extraction systems. Provides minimal-disruption cleaning with appropriate signage. Addresses stain removal and deep sanitisation. Suitable for office spaces and high-traffic commercial environments requiring specialist floor maintenance solutions.
People
Shona Lachaal
Co-Owner and Director
Co-founder with 20 years' experience in commercial cleaning. Oversees operations and client relationships. Prioritises personalised service and quality control. Leads team development and business strategy alongside her partner Rachid.
Questions
What commercial cleaning services do you offer?
We provide office cleaning, educational settings maintenance, hospitality venue care, warehouse sanitisation, carpet treatment, window cleaning, post-construction cleans, and decontamination fogging services.
Which areas do you cover?
Our services span the entire South East region including Crawley, Horsham, Horley, Gatwick, Kent, London, and surrounding areas.
Are your staff certified for specialist tasks?
Yes, our operatives hold CSCS and SSTS certifications for high-risk environments, with enhanced DBS checks available for educational settings.
How do you ensure service quality?
Through regular client feedback, continuous staff training, and rigorous risk assessments conducted before all projects to maintain our high standards.
Can you accommodate emergency cleaning requirements?
While we primarily focus on scheduled services, our flexible approach allows us to address urgent needs through ad-hoc arrangements when possible.
