Business Details
17 Years
experience
Professional Cleaning Services in London
Established in 2009 and incorporated as a Limited Company in 2010, Ela's Cleaning has built a reputation for excellence through word-of-mouth recommendations. Our family-run business prioritises client satisfaction by deploying fully vetted, insured cleaners across London and surrounding areas within the M25. With over 390 reviews on Checkatrade, we specialise in domestic, commercial, and one-off cleaning, including carpet, oven, and ironing services. Our employed staff, valued for long-term retention, ensure consistent quality through tailored schedules and pre-service consultations.We maintain transparency in pricing, adhere to legal standards, and offer flexible payment options, including direct debit and online transactions. Our approach combines personal service with professional expertise, providing reminders for regular maintenance tasks like carpet and oven cleaning to ensure lasting results.
Services
Domestic Cleaning
Commercial Cleaning
One-Off Cleaning
Ironing Services
Carpet Cleaning
Oven Cleaning
Details
- Year established: 2009
Highlights and features
- Family-run business that cares, not a large corporate entity
- Fully vetted and insured cleaners with 390+ Checkatrade reviews
- Valued employees ensure long-term service reliability
- Personalised consultations to understand client requirements
- Flexible payment options including direct debit and online
Associations and certifications
- Checkatrade
What people say
Clean and tidy home
High standard
Trustworthy and reliable
Great service
Delighted with results
Services
Domestic Cleaning
Our domestic cleaning service provides tailored, regular cleans to maintain spotless homes. Fully vetted cleaners visit on agreed schedules, addressing specific client needs through pre-service consultations. We offer flexible booking options, including standalone visits or combined with ironing and carpet cleaning. Our employed staff ensure consistency, with alternatives available if your regular cleaner is unavailable.
Commercial Cleaning
Commercial cleaning services maintain professional environments in offices, reception areas, and industrial units. Our trained team handles payroll and administrative tasks, eliminating employer obligations. Services include regular maintenance and deep cleans, ensuring hygienic spaces that enhance business professionalism while allowing clients to focus on core operations.
One-Off Cleaning
One-off cleaning tackles spring cleans or end-of-tenancy requirements with meticulous attention to detail. A pre-job visit assesses expectations and provides accurate pricing. Our accredited staff use pet-friendly products and equipment options to restore properties to like-new condition, ensuring client satisfaction through transparent communication and thorough execution.
Ironing Services
Professional ironing services eliminate household chores with precise garment care. Available as standalone or combined with regular cleaning, our staff ensures crisp, wrinkle-free results. Optional free collection/drop-off services in select areas complement flexible scheduling, saving clients time while maintaining wardrobe presentation for personal and professional needs.
Carpet Cleaning
Carpet cleaning services restore hygiene and appearance using professional, pet-safe techniques. A free pre-booking assessment determines feasibility and cost-effectiveness, avoiding unnecessary expenditure. Regular maintenance programmes with annual reminders ensure long-term cleanliness, addressing embedded dirt and stains while extending carpet lifespan through accredited, insured expertise.
People
Chris Harrington
Customer Service Director
Chris oversees client relations, ensuring seamless service delivery and prompt issue resolution. With a focus on customer satisfaction, he maintains the company's commitment to reliability and transparency.
Ela Harrington
Managing Director
Ela founded the company in 2009, leveraging her cleaning industry expertise to build a trusted family-run business. She ensures operational excellence and staff welfare while maintaining client-focused service standards.
Robin Harrington
Area Manager
Robin manages regional operations, coordinating cleaning teams to meet client needs efficiently. His leadership ensures consistent service quality across London and surrounding areas through rigorous staff training and performance monitoring.
Questions
Do you offer cleaning services outside London?
We primarily serve London postcodes within the M25 and surrounding areas. Contact us to confirm availability for your specific location.
How are your cleaners vetted?
All staff undergo rigorous background checks, including ID verification, reference checks, and insurance compliance to ensure reliability and safety for clients.
Can I schedule cleaning during evenings or weekends?
We offer flexible scheduling, including evenings and weekends, to accommodate client availability and ensure convenient service delivery.
What payment methods do you accept?
We accept credit/debit cards, cash, online transfers, and direct debit payments for your convenience.
Do you provide cleaning equipment and supplies?
Clients may supply their own materials, or we can provide eco-friendly, pet-safe cleaning products at no extra cost.
How do you handle service cancellations or rescheduling?
We require 24 hours' notice for cancellations or rescheduling to ensure efficient resource management and minimal disruption to clients.
