NO JOB TOO SMALL | NO VAT | RELIABLE SERVICE
We are Alpha Carpets Ltd, a reputable and reliable carpet fitting company serving Richmond, Surrey, and surrounding areas. Our experienced carpet fitter, Michel Roberts, has been in the industry for over four decades, having started his apprenticeship in 1973. With his father in the family carpet business, Michel gained hands-on experience in the trade, which has enabled him to develop a strong reputation for providing top-notch services to his clients.
Our Services
At Alpha Carpets Ltd, we understand that every carpet has its unique characteristics and needs. That's why we cater to a wide range of requirements, whether you need a simple repair, re-fitting, cleaning, or installing a brand new carpet. Our team is dedicated to providing exceptional workmanship, ensuring that your carpet is transformed into a stunning focal point in your home.
Carpet Fitting
We don't supply or sell carpets; instead, we focus on fitting and repairing the ones you already have. Whether you need to refit a carpet after a renovation or want to stretch a loose carpet, our team is committed to delivering exceptional results. We understand that small jobs are just as important as large-scale projects, which is why we welcome small carpet fitting/repair jobs and are happy to fit them into our schedule.
Free Estimates
We want to ensure that you feel confident in our services. That's why we offer free estimates for all our projects. Our quotes are transparent, with no hidden extras, so you can rest assured that you're getting the best value for your money.
No VAT
As we keep our turnover below the VAT registration threshold, we are thrilled to offer our services without VAT. This means you can enjoy a 20% saving compared to quotes from larger companies. We believe that honesty and transparency are essential components of building long-lasting relationships with our clients.
Re-fitting Existing Carpets
At least 70% of our work involves re-fitting existing carpets that require attention due to wear and tear or relocation. We understand that your carpet may have become loose, baggy, or damaged and need to be taken up and re-stretched. Our team is equipped to handle such scenarios, ensuring your carpet looks like new once again.
Fitting New Carpets
If you've purchased a new carpet and need a reliable carpet fitter in Richmond Surrey to fit it for you, we're here to help. Our team is dedicated to providing exceptional workmanship and ensuring that your new carpet looks stunning in your home.
Carpet Repairs
Carpet repairs are an essential part of our services. We cater to common repairs, such as replacing carpet burns, patches, and worn areas, as well as pet damage and stains. Our team is committed to restoring your carpet to its original state.
Carpet Cleaning
In addition to our fitting and repair services, we also offer carpet cleaning. If you're having us fit, re-lay, stretch, or repair a carpet, perhaps it would be an ideal time to consider having it cleaned. We can review your carpet cleaning needs and provide you with tailored solutions.
Contact Us
We invite you to contact us today to discuss your carpet fitting or repair needs. Our team is always happy to provide free, friendly help and advice.
Disappointing Experience with Carpet Fitter
Many of the reviews for Michel Roberts' carpet fitting services are overwhelmingly negative, with customers expressing their frustration and disappointment with his work. Problems with Communication was a common theme, with several customers complaining about Michel's poor communication skills and unkept promises. His failure to deliver on his commitments left customers feeling misled and anxious.
Dreadful Experience
One reviewer, Nick Miller, gave Michel's service a 1-star rating and had a particularly foul experience. He described Michel's communication skills as the worst he had ever encountered and felt that Michel failed to deliver on his promises. Nick's review highlighted the importance of honesty and reliability in a carpet fitter.
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