Complete Customer Satisfaction
At Thorokleen, we pride ourselves on being a reliable commercial cleaning company in Peterborough, dedicated to providing exceptional services to our clients. Established in 1988, we have over 120 employees working in and around Peterborough, serving a wide range of clients across various industries.
Our Story
Our journey began with a passion for delivering high-quality cleaning services, backed by a strong team of experienced cleaners. Over the years, we have built a reputation for our reliability, excellent results, and unparalleled customer service. We have proudly served numerous local businesses, including small enterprises and large corporations, in various sectors such as offices, schools, hospitals, factories, and more.
Our Services
At Thorokleen, we offer a comprehensive range of services designed to cater to the unique cleaning needs of our clients. Our services include:
- Office Cleaning: Regular daily and contract cleaning services, tailored to meet the specific requirements of our clients.
- Daily Cleaning: Daily cleaning services, providing a thorough cleaning solution for our clients.
- Contract Cleaning: Flexible contract cleaning services, allowing our clients to customize their cleaning schedules.
- Commercial Window Cleaning: Professional window cleaning services, ensuring sparkling clean windows that perfectly complement our clients' premises.
- Floor Maintenance: Effective floor maintenance services, designed to extend the lifespan of our clients' flooring.
- Carpet & Upholstery Cleaning: Professional carpet and upholstery cleaning services, using state-of-the-art equipment and eco-friendly cleaning products.
- Waste Disposal: Reliable waste disposal services, ensuring our clients' premises remain spotless and hygienic.
- Facilities Management: Comprehensive facilities management services, encompassing all aspects of cleaning and maintenance.
- Janitorial Supplies: A wide range of janitorial supplies, designed to meet the specific cleaning needs of our clients.
- One Off Cleans: Expert one-off cleaning services, perfect for special events, moves, or renovations.
- High-Level Cleaning: Professional high-level cleaning services, for high-reach areas, such as ceilings, and more.
Sectors
At Thorokleen, we cater to a diverse range of sectors, including:
- Offices: Providing cleaning services for offices, from small startups to large corporations.
- Schools: Professional cleaning services for educational institutions, ensuring a safe and healthy learning environment.
- Surgeries: Clean and hygienic medical facilities, thanks to our dedicated services.
- Property & Landlords: Property and landlord services, ensuring prompt and professional cleaning solutions.
- Care Homes: Providing elderly care homes with clean and comfortable environments.
- Hotels: Clean and refined hotel environments, ensuring our clients' guests enjoy a pleasant stay.
- Showrooms & Dealership: State-of-the-art showrooms, with professional cleaning services designed to impress.
What Sets Us Apart
At Thorokleen, we pride ourselves on our old-fashioned customer service, passion for quality, and commitment to excellence. Our team of dedicated professionals is fully insured, certified, and committed to delivering exceptional cleaning services that exceed our clients' expectations.
Get in Touch
Are you ready to experience the Thorokleen difference? Get in touch with us today to discuss your cleaning needs and receive a personalized quote. We look forward to serving you.
Poor Quality of Work and Inconsistent Service
The majority of reviews for this company are negative, with customers expressing disappointment and frustration with the quality of their cleaning services. One reviewer, Sarah Nicholls, rates the company 1 star and states that the cleaning is done to a very poor standard.
Another reviewer, Sophie Purvis, also rates the company 1 star and shares her poor experience with thorokleen. She mentions that she has had to complain multiple times about the poor quality of work, with the communal hallway sometimes appearing to be skipped altogether. She suggests that the staff need to ensure they attend to the job and have a clear understanding of what needs to be done, as simply apologizing for past mistakes and promising to do better next week is not satisfactory.
General Issues
Both reviewers mention similar issues, such as poor quality of work and inconsistent service. The company's name, "Thorokleen", seems to be ironic given the poor quality of work provided.
