Exceeding Expectations, One Clean at a Time.
At Albany Cleaning Solutions, we understand the importance of providing high-quality cleaning services that exceed our customers' expectations. As a dedicated and professional team of cleaning experts, we have been serving the commercial cleaning needs of Cardiff, Bristol, Newport, and Swansea for years.
Our Story
Our journey began in 2003 when our founders, Karen and Michael Tucker, started the business with a vision to provide exceptional quality cleaning services at competitive prices. Today, we have grown to become a trusted partner for businesses, organisations, shops, schools, and GP surgeries across South Wales and the Southwest. With over 200 cleaners and over 150 client sites, we have established ourselves as a leader in the industry.
Our Approach
We understand that every business is unique, and that's why we tailor our services to each client's specific needs. We employ the best staff in the industry, who are vetted, checked, and trained to ensure they deliver the highest quality cleaning services. Our GPS clocking-in system ensures that our staff hours are accurately recorded and monitored. We believe in building long-term relationships with our clients and offer bespoke cleaning solutions that cater to their specific requirements.
Our Team
Our team is comprised of experienced professionals who have been with us for years. We recruit based on talent, skills, and attitude. Each team member is uniformed, vetted, and DBS checked to ensure that our clients receive the highest level of service. Our management team is dedicated to ensuring that every job is completed to exacting standards.
Our Services
We offer a range of services, including:
Office Cleaning: Our office cleaning service is designed to keep your workspace clean and efficient. Our team of experts will work with you to create a bespoke cleaning schedule that meets your specific needs.
Surgery Cleaning: Our surgery cleaning service is designed to meet the unique needs of healthcare facilities. Our team of experts will work with you to create a bespoke cleaning schedule that ensures the highest level of cleanliness and hygiene.
School Cleaning: Our school cleaning service is designed to keep your school clean, safe, and healthy. Our team of experts will work with you to create a bespoke cleaning schedule that meets your specific needs.
Car Showrooms: Our car showrooms cleaning service is designed to keep your showroom clean and presentable. Our team of experts will work with you to create a bespoke cleaning schedule that meets your specific needs.
Communal Area Cleaning: Our communal area cleaning service is designed to keep your communal areas clean and tidy. Our team of experts will work with you to create a bespoke cleaning schedule that meets your specific needs.
Carpet Cleaning: Our carpet cleaning service is designed to keep your carpets clean and hygienic. Our team of experts will work with you to create a bespoke cleaning schedule that meets your specific needs.
Window Cleaning: Our window cleaning service is designed to keep your windows clean and clear. Our team of experts will work with you to create a bespoke cleaning schedule that meets your specific needs.
Retail Cleaning: Our retail cleaning service is designed to keep your shop clean and tidy. Our team of experts will work with you to create a bespoke cleaning schedule that meets your specific needs.
Janitorial & Consumable Supplies: Our janitorial & consumable supplies service is designed to provide you with the highest quality cleaning products. Our team of experts will work with you to create a bespoke cleaning schedule that meets your specific needs.
COVID-19 Cleaning: Our COVID-19 cleaning service is designed to provide you with a safe and healthy environment. Our team of experts will work with you to create a bespoke cleaning schedule that meets your specific needs.
Leisure Cleaning: Our leisure cleaning service is designed to keep your leisure facilities clean and hygienic. Our team of experts will work with you to create a bespoke cleaning schedule that meets your specific needs.
Case Studies: You can read what some of our customers have said about us here.
Careers: We are committed to training and developing our staff to ensure they have the skills and knowledge to deliver the highest quality cleaning services.
News: Stay up-to-date with the latest news from Albany Cleaning Solutions.
Our Clients: We are proud to have worked with a wide range of clients across South Wales and the Southwest.
Working Experience
The reviewers have shared their experiences working with Albany, with two reviewers, Gareth James and Shane Pritchard, expressing their dissatisfaction with the company. They mentioned that the company does not appreciate the work done by its employees and treats them unfairly. They also mentioned that the management has favourites among the staff, which leads to unequal treatment.
Management Issues
Gareth James specifically mentioned his manager, Michelle, who was inconsistent in her behavior and had a bad attitude towards him. He also stated that when he took time off due to a family bereavement, he was treated poorly by his colleague, Junior, who was a favourite of the management.
Payment and Resources
Shane Pritchard mentioned that the company is unreliable when it comes to paying its employees what they owe them. He also stated that he had to use his own vehicle and wash his own clothes because the company did not provide the necessary resources.
Exceptional Service
On a positive note, Leon Govier had a good experience with Albany, specifically with Anthony, who provided an exceptional service in cleaning a property after a bad tenant.
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