Quality is not just in our name, it's in everything we do.
At QCS, we take pride in our commitment to quality and customer service. With over 30 years of experience in providing contract cleaning services across Northern Ireland, we have established ourselves as a trusted and reliable partner for our clients. Our team of experienced and trained staff are dedicated to delivering the highest quality standards of service, ensuring that our clients' facilities are cleaned to the highest standards.
Our Services
At QCS, we offer a comprehensive range of cleaning services designed to meet the unique needs of each client. Our services include daily office cleaning, specialist and one-off cleans, window cleaning, carpet and upholstery cleaning, ground maintenance, and pressure washing. Whether you require a small daily cleaning service or a comprehensive deep clean, we have the expertise to tailor a bespoke service delivery that meets your needs.
Quality and Expertise
At QCS, we understand that quality comes from within. That's why we invest heavily in training and development for our staff, ensuring that they are equipped with the latest techniques and equipment to deliver the highest standards of service. Our Management, supervisors, and cleaning operatives are carefully selected and trained to ensure they represent our corporate standards. With our ISO 9001, 14001, and OHSAS 18001 accreditations, you can have confidence in our commitment to quality, safety, and promoting the best cleaning standards in the industry.
Our Team
At QCS, we take pride in our experienced and dedicated team of professionals. Our management team includes John Elliott, Managing Director; Jan Stephenson, General Manager; Alanna Callaghan, Financial Director; Lea Hogg, Payroll Administrator; Caroline Fittis, Operations Manager; Kasia Bartnicka, Area Manager; Richard Taylor, Area Manager; Tomasz Bartnicki, Area Manager; and Darren Reid, Area Manager.
Accreditations
At QCS, we take pride in our accreditations, including:
- ISO 9001 for Quality Management
- ISO 14001 for Environmental Management
- OHSAS 18001 for Occupational Health and Safety Management
Get in Touch
If you're interested in learning more about our services or would like to discuss how we can tailor a bespoke service delivery to meet your needs, please don't hesitate to contact us. You can reach us on 028 9075 1000 or info@qcscontractcleaning.com.
Positive Comments
The majority of reviewers have had positive experiences with QCS, praising the company's kind staff, outstanding management, and pleasant working environment.
Negative Comments
However, some reviewers have raised concerns about the company's practices, including bullying and harassment, poor management, and unfair treatment of employees. Specific issues mentioned include excessive pressure on staff, failure to pay the correct amount, and poor working conditions.
Details
Reviewers have praised QCS for having kind and supportive staff, as well as a pleasant working environment. Graham Paull noted that the company is outstanding from top to bottom, while Shanice Walker enjoyed her time working for QCS and appreciated her supervisor's help. Dionne Mckeown has also had a positive experience, finding her supervisor to be brilliant and the team to be welcoming.
On the other hand, some reviewers have had negative experiences with QCS. Ronnie Forsythe mentioned that the company places a lot of pressure on staff, uses a terrible app, and never pays the correct amount. M. K. described the company as a labor camp with poor working conditions, where employees are bullied and harassed. John Mcinerney has also had a negative experience, accusing the company of stealing his identification and not paying holidays. Anna Kochanowska found the management to be poor, with an employee causing stress and problems. Bernie Campbell's daughter was dismissed from the company because of her Christian name, and he believes that things will never change.
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