Working together to deliver exceptional service and excellence
Who we are
The PCS Group is a leading provider of integrated facilities services and property management solutions across the UK. Founded in 1977, we have over 40 years of experience delivering exceptional services to clients in both the commercial and public sectors. Our dedicated team of professionals is passionate about transforming spaces, ensuring security, and elevating the overall facilities management of your property.
Our Vision
We aim to be the trusted partner for businesses and institutions by providing innovative and tailored solutions that enhance the functionality, safety, and aesthetics of their property. Our commitment to sustainability and client satisfaction drives us to deliver exceptional results every time.
Our Services
We offer a comprehensive range of services to meet your unique needs, including:
Cleaning Services
- Commercial cleaning and room service
- Recycling and waste management
- Window cleaning
- Deep cleaning and fogging solutions
- UV-C light cleaning systems
Security Services
- Manned guarding and keyholding services
- Concierge services for enhanced reception
- Specialist security for events and protection needs
PCS Maintenance
- Reactive and planned maintenance services
- Handyman and decorating services
- Grounds maintenance and washroom management
Facilities Management
- Comprehensive property management solutions
- Technical expertise in building management systems
- Responsive and proactive customer service
Our Values
We stand by several core values that guide our operations:
- Client focus: We prioritize understanding your unique needs and delivering tailored solutions.
- Integrity: We maintain the highest ethical standards and values in all our interactions.
- Innovation: We embrace new technologies and trends to enhance our service offerings.
- Sustainability: We are committed to environmental awareness and responsible practices.
- Teamwork: We foster a collaborative environment where our talented team can thrive.
Customers and Suppliers
The reviews highlight concerns from both customers and suppliers regarding the company's responsiveness, punctuality, and professionalism.
Supplier Disappointment
As a supplier to The PCS Group, Neil Robinson's experience was marred by a prolonged delay in payment. Despite issuing an invoice in April, no response was received, leaving him no choice but to issue a County Court Judgment (CCJ). Suppliers are warned to be cautious when dealing with this company.
Unsatisfactory Service
The review highlights the company's negative responsiveness, punctuality, and professionalism. The lack of response to Neil Robinson's invoice and the subsequent decision to issue a CCJ show that the company is unwilling to engage with its suppliers and manage its accounts in a timely manner.
