Proudly cleaning the way to a cleaner future
At Thames Cleaning, we are a family-owned business that has been operating for over 50 years. Our commitment to providing exceptional cleaning and support services to the commercial sector has earned us a reputation for quality, innovation, and environmental sustainability. With over 500 cleaning operatives and 15 senior management personnel, we take pride in maintaining and keeping our clients' buildings immaculately presented.
Our History
Founded in 1968, Thames Cleaning started as a small cleaning company, providing services to local businesses in London and the South East of England. Over the years, we have grown exponentially, and our commitment to quality, innovation, and customer satisfaction has remained unwavering. Today, we are a leading provider of cleaning and support services to the commercial sector, with a strong presence in the industry and a reputation for excellence.
Our Services
At Thames Cleaning, we offer a wide range of services, designed to meet the unique needs of our clients. Our comprehensive cleaning services include:
- Daily commercial cleaning, including early morning and evening cleaning, housekeeping, and periodical deep cleans
- Exterior window cleaning and facade cleaning
- Supply of consumables and hygiene products
- Waste management and recycling services
- Pest control services
Innovation and Sustainability
At Thames Cleaning, we are committed to minimizing our environmental impact and reducing our carbon footprint. We are constantly striving to improve our services and employees' welfare while introducing new technologies to stay ahead of the curve. Our passion for innovation shines through in everything we do, from our daily cleans to our quarterly audits. We are proud to be a responsible business, dedicated to supporting our local community and contributing to the well-being of our employees.
Our Team
With over 500 cleaning operatives and 15 senior management personnel, our dedicated team is passionate about delivering exceptional services to our clients. Our senior management team is comprised of individuals with decades of experience in the cleaning industry, who are dedicated to ensuring that our services meet the highest standards of quality, innovation, and sustainability.
Communication Issues
The reviews highlight a significant problem with the company's communication. Customers have expressed frustration when trying to get in touch with the company, with no response to emails or contact forms. This lack of response forces customers to resort to phoning the company to get answers to their questions.
Customer Service
The reviews suggest that the company's customer service is lacking, with customers having to take extra steps to get a response. This can lead to a negative experience for customers and may deter them from using the company's services in the future.
