Transforming spaces, one clean at a time.
Tailored Carpet Care was founded in 2011 by the Taylor family, who have over twenty years of experience in the cleaning and carpet care industry. The family's shared knowledge and passion for their work has driven them to develop exceptional services that consistently meet and exceed customer expectations. That's why they guarantee their work, with a quality guarantee that ensures 100% satisfaction. If anything falls short of expectations, they will return to make it right.
Our Services
At Tailored Carpet Care, we offer a wide range of services to cater to both domestic and commercial clients. Our services include professional carpet and upholstery cleaning, stair cleaning, rug cleaning, and upholstery cleaning. We also offer a variety of treatments and custom cleaning solutions for unique requirements.
Domestic Services
Our domestic cleaning services are designed to keep your carpets, rugs, and upholstery looking their best. We offer a wide range of services, from cleaning individual rooms to multiple rooms. Our prices start at 48 for a single room, with additional rooms at 20 each.
Commercial Services
We have years of experience in commercial cleaning, providing services to offices, restaurants, and other commercial properties. We understand the importance of minimizing disruption to business operations, so we work quickly and efficiently to complete our services.
Process
Our four-step process is the key to our success:
- Pre-Treatment: Our cleaning process begins with a thorough pre-treatment to loosen soil and dirt in the fibers.
- Agitation: We then agitate the area using an agitator or by hand for delicate areas to loosen and remove dirt and debris.
- Steam Clean: We use high-pressure jets of hot water to remove dirt and debris from the fibers, lifting them out of the carpet and upholstery.
- Dry: Our final step is drying, where we use large fans to remove any remaining moisture, leaving the area clean, dry, and looking like new.
Prices
Our prices are competitive and transparent, with prices starting at 48 for a single room and 60 for stairs and landing. Our upholstery cleaning services start at 48 for a two-seater sofa and 80 for a three-seater sofa. We also offer custom cleaning solutions and treatments for unique requirements.
Quality Guarantee
We take pride in our exceptional service, and we guarantee that our customers will be 100% satisfied with our work. If anything falls short of expectation, we will return to make it right.
Our Work
We've achieved exceptional results in the past, and we encourage all of our clients to post an honest assessment of our service on TrustPilot. We're proud of our results and look forward to serving you.
Positive Experiences
Many customers have had excellent experiences with Tailored Carpet Care, praising the company's professionalism, attention to detail, and great results. Several reviewers have mentioned that the company's technicians are polite, courteous, and knowledgeable, and that they take the time to diagnose and solve problems. The company's services range from carpet cleaning to fitting, and customers have appreciated the thorough and efficient workmanship.
Concerns and Feedback
However, one reviewer had a significantly negative experience, claiming that the company left their home in an unacceptable state after completing a carpet fitting job. The reviewer expressed frustration with the company's apparent lack of attention to detail and lazy approach to cleaning up after themselves, which included leaving sharp metal pieces on the floor and filling a skip with their rubbish.
Negative Experience
The reviewer who had a poor experience with Tailored Carpet Care was dissatisfied with the company's attitude and lack of concern when they complained. They felt that the company did not take their concerns seriously and did not offer to make things right.
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