Transforming Garments into Treasures
Expert Dry Cleaning in North London
Based in the heart of Stoke Newington, Ozzy's Dry Cleaners offers a comprehensive and reliable dry cleaning and alteration service to residents of London. Established with over 40 years of experience, we provide a friendly and personalized approach to garment care, exceeding expectations and offering exceptional customer service.
Tailoring & Alterations
Our expert tailors and fitters are highly skilled in transforming garments to ensure a perfect fit and impeccable style. From minor adjustments to extensive alterations, we cater to all your needs, including:
- Shirt alterations and repairs
- Dress alterations and resizing
- Trouser tapering and lengthening
- Hemming of all types of garments
- Reconstruction of damaged garments
Bag & Suitcase Repairs
For cherished bags and suitcases that require expert attention, we offer comprehensive repair and restoration services. Our skilled technicians can fix:
- Loose or broken straps
- Cracked or ripped handles
- Damaged zippers
- Split seams and tears
- Water or stain damage
Bespoke Corporate Services
At Ozzy's Dry Cleaners, we understand the unique needs of corporate clients. We offer flexible and affordable tailoring and alteration packages tailored to your specific requirements and budget.
Free Delivery & Pick-up Service
For your convenience, we offer a convenient pick-up and delivery service within a 5-mile radius of our London location. Simply call us to schedule a convenient time for collection and delivery of your garments.
Our Values
At the heart of Ozzy's Dry Cleaners lies a deep commitment to:
- Integrity: We uphold the highest ethical standards in our cleaning processes and use only environmentally friendly products.
- Quality: We take the utmost care in handling your garments, ensuring a professional and meticulous cleaning experience.
- Customer Satisfaction: Your satisfaction is our top priority. We strive to provide exceptional customer service and deliver outstanding results every time.
Overall Experience
The majority of the reviewers had a positive experience with the dry cleaning and tailoring service, praising the staff for their professionalism, friendliness, and high-quality work. Many reviewers noted that the staff were accommodating, flexible, and went above and beyond to meet their needs.
Quality of Service
The quality of service was consistently praised, with reviewers noting that the alterations, tailoring, and dry cleaning were done to perfection. Several reviewers mentioned that they had been using the service for a long time and had always been satisfied with the results.
Customer Service
However, some reviewers noted that the customer service could be improved, particularly when it came to phone queries. A few reviewers reported receiving poor service over the phone, with staff seeming unfriendly or unhelpful.
Negative Experiences
A minority of reviewers had negative experiences, noting that the service was slow, the quality of work was poor, and the staff seemed unprofessional. One reviewer reported poor communication and a lack of care in the alterations department, while another reviewer received a subpar alteration job that left their dress with visible stitching.
