Trust us to keep your home or business spotless and tidy!
At Viktoria Cleaning Company Limited, we are a small but professional cleaning company based in Tunbridge Wells and surrounding areas. We have a passion for what we do, and we always strive to carry out the best work possible. With many happy customers who have been with us since the beginning of our company, we are growing steadily and are now limited in our available space. We offer affordable prices for every customer, and we invite you to give us a chance to make you satisfied with our professional cleaning services.
Our Mission
Our mission is to help keep the community clean. We believe that a clean environment is essential for a healthy and happy community, and we are committed to doing our part in achieving this goal. Our mission is to provide high-quality cleaning services to residential and commercial properties, including offices, gyms, schools, and daycare centers.
Our Services
We provide a range of quality and affordable cleaning services, including:
- Regular cleaning services, available on a daily, weekly, biweekly, or monthly basis
- Hard floor cleaning
- Kitchen cleaning
- Room cleaning
- Window cleaning
Our team is dedicated to providing exceptional cleaning services that meet the highest standards. We use eco-friendly cleaning products and state-of-the-art equipment to ensure that our customers receive the best possible service.
Testimonials
But don't just take our word for it! Here's what some of our satisfied customers have to say about our services:
"Viktoria Cleaning cleaned my house over the summer whilst I was having Airbnb customers. My house was kept extremely clean and bedlinen was washed and ironed beautifully. Tamas and his wife are very helpful and trustworthy and are always keen to go that extra mile! I would highly recommend Viktoria cleaning and I will be definitely be using their services next time I have bookings." - Nicky
"Viktoria and Tamas are an absolutely first class team and their attention to detail is fabulous. Nothing is too much trouble and they just do everything you want without even asking. Their cleaning standards are first class and they surpass any other cleaners or cleaning company I have ever had. I would 100 percent recommend them. So happy to have found them." - Noelle
"Tamas and Viktoria provide an excellent service for my home, and I am very happy to recommend the Viktoria Cleaning Company to others." - Ian
"I highly recommend Tamas and Viktoria. They are an excellent cleaning team who are reliable, friendly and work to a very high standard. My house is always sparkling after their visit. They are probably the best cleaners that I have ever had." - Pauline
Overview
The reviews for Viktoria Cleaning and their team are predominantly positive, with multiple reviewers praising their excellent cleaning services, reliability, and communication. However, one reviewer had a poor experience, citing issues with the service provided and unethical business practices.
Service and Quality
Many reviewers praised the cleanliness and attention to detail provided by Viktoria and Tamas. They are described as friendly, reliable, and courteous, with a strong work ethic. The service is reported to be thorough, with reviewers mentioning that their homes are left "spotless" and "sparkling". Some reviewers also appreciated the flexibility and customisation of the service, with options for standard cleaning, deep cleaning, and special requests.
Communication and Organization
Reviewers praised the team's communication, with many mentioning that they were kept informed about appointments and any changes that may occur. Tamas and Viktoria are said to be responsive and accommodating, with some reviewers reporting that they went above and beyond to ensure their needs were met.
Negative Review
However, one reviewer had a negative experience, citing issues with the service provided. They booked the team for an 8-hour cleaning session, but Tomas claimed that they had only booked for 4 hours. The reviewer was also overcharged and discovered that some areas of the home were not properly cleaned. Tomas refused to return to complete the job and the reviewer was left feeling frustrated and disappointed.
Conclusion
While Viktoria Cleaning and their team have received overwhelmingly positive reviews, it is clear that they are not without their flaws. The negative review highlights the importance of clear communication and customer service in the cleaning industry. Despite this, the majority of reviewers have been extremely satisfied with the service provided and would recommend Viktorina Cleaning to others.
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