Always going the extra mile to provide the best service possible
At Prestige Carpet Care, we are a family-run business dedicated to providing professional carpet cleaning and a wide range of cleaning services to both domestic and commercial clients in St Albans, Harpenden, London, Watford, Radlett, and surrounding areas. Our team of fully trained and certified technicians use only the best tried and tested techniques, products, and equipment to ensure outstanding results every time.
Our Services
We offer a comprehensive range of services, including domestic carpet cleaning, commercial carpet cleaning, dry carpet cleaning, office carpet cleaning, rug cleaning, upholstery cleaning, hard floor cleaning, spills and stains removal, carpet protection, leather cleaning, and allergy control. Our technicians are uniformed, fully trained, and certified, and can advise the best process for your specific needs. We use hot water extraction carpet cleaning, often referred to as steam cleaning carpets, to provide industry-leading results.
Our Reputation
We take pride in our reputation for providing exceptional customer satisfaction, and we're highly recommended by our clients. We're fully insured, and our technicians are fully trained and certified to ensure that you receive the best possible service. Our commitment to excellence has earned us a reputation as one of the leading carpet cleaning companies in St Albans and surrounding areas.
Our Mission
At Prestige Carpet Care, our mission is to provide a professional, reliable, and efficient service that exceeds our clients' expectations. We continually research and test the latest developments in cleaning technology to bring each client the best possible specialist cleaning service. We're dedicated to building long-term relationships with our clients, and we're committed to providing outstanding results every time.
What Our Clients Say
Don't just take our word for it! Our clients have praised our service, saying: "The service we received was very fast and professional. Chris explained everything clearly and got on with the job quickly and efficiently. All the stains are gone, and the carpet looks like new, and it only took a few hours." - Melissa Fairhurst, Certain Change, Chesham. "We had all our office carpets cleaned, and the result was excellent. The service was prompt, efficient, helpful, and polite. We will definitely use Prestige Carpet Care again." - Elena Lazzara, Royal Entomological Society, St Albans.
Overall Experience
The reviewers are extremely satisfied with the service provided by Prestige Carpet Care. They praise the company's professionalism, courtesy, and efficiency in handling various carpet-related issues, including stains, spills, and general cleaning.
Urgent and Emergency Situations
Several reviewers mention that they had urgent or emergency situations, such as broken bottles, burglaries, and pet accidents, and Prestige Carpet Care responded promptly and efficiently, providing same-day or next-day services to minimize damage.
Quality of Work
The quality of work is consistently praised, with reviewers mentioning that their carpets look like new again, with stains and marks completely removed. The company's ability to remove stubborn stains, including paint, makeup, and vomit, is particularly highlighted.
Professionalism and Customer Service
The reviewers appreciate the professionalism and courteousness of the team, including Chris, who is often mentioned by name. They praise the company's responsiveness, punctuality, and willingness to go the extra mile to ensure customer satisfaction.
Recommendations
All reviewers highly recommend Prestige Carpet Care, stating that they would use the company again and recommend it to others.
