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Business Details
42 Years
experience
Professional Carpet & Upholstery Cleaning in Stevenage
Established in 1984, The Carpet Cleaner has built a reputation for excellence in professional carpet, rug, upholstery, and tile cleaning. Utilising state-of-the-art truck-mounted technology, we deliver deeper cleaning, faster drying times, and longer-lasting results. Our expertise in removing stubborn stains, including pet urine and blood, is backed by over 35 years of hands-on experience. We prioritise customer satisfaction through honest pricing, a personal guarantee, and a 7-day spot-and-spill insurance policy.

Fully insured and committed to environmental responsibility, we serve residential and commercial clients across Hertfordshire and Bedfordshire with reliable, hygienic solutions tailored to their needs.
Services
Carpet Cleaning Upholstery Cleaning Stain Removal Rug Cleaning Tile & Grout Cleaning Odour Removal Stain Protection Pet Stain Specialist Floor Sealing Stubborn Stain Removal
Details
  • Year established: 1984
Highlights and features
  • We offer over 35 years of experience in professional carpet cleaning.
  • Our truck-mounted system provides deeper cleaning and faster drying times.
  • We provide 7-day spot-and-spill insurance post-cleaning.
  • All work is backed by a personal guarantee and free re-cleaning if needed.
  • Fully insured for your peace of mind.
What people say
Brand new again Excellent Highly recommend Amazing job Professional
Services
Carpet Cleaning
Our truck-mounted carpet cleaning system delivers a deep, hygienic clean using high-pressure water and powerful suction. Ideal for domestic and commercial properties, this method removes embedded dirt, allergens, and stains while minimising drying times. Clients benefit from longer-lasting freshness and reduced wear on carpets.
Upholstery Cleaning
Specialist van-mounted equipment restores sofas, chairs, and other upholstery to like-new condition. The process eliminates grime, odours, and stains without damaging fabrics, extending the lifespan of furnishings. Customers appreciate the convenience of on-site treatment and immediate usability post-cleaning.
Stain Removal
Targeted solutions address stubborn stains, including pet urine, blood, and coffee spills. Advanced techniques penetrate deep into fibres for complete removal, even on aged or heavily soiled surfaces. A free spotter bottle is provided for post-treatment maintenance.
Rug Cleaning
Handwoven and machine-made rugs receive tailored care to preserve their integrity. The process involves gentle yet effective cleaning that revitalises colours and textures. Clients report rugs looking and feeling rejuvenated, often avoiding costly replacements.
Tile & Grout Cleaning
High-pressure truck-mounted systems blast away grime from tiles and grout, restoring original appearance. The method is suitable for kitchens, bathrooms, and commercial spaces. Results include improved hygiene and aesthetics without the need for resurfacing.
People
Alan Cross
Owner
With over 35 years of experience since establishing the business in 1984, Alan specialises in truck-mounted carpet and upholstery cleaning. His hands-on approach ensures every job meets exacting standards, combining technical expertise with customer-focused service.
Questions
Why choose a truck-mounted carpet cleaner?
Truck-mounted systems offer deeper cleaning, faster drying, and superior stain removal by using high-powered equipment housed in the vehicle, reducing indoor noise and moisture.
Do you clean upholstery and rugs?
Yes, our van-mounted system effectively cleans sofas, chairs, and rugs, restoring appearance and extending their lifespan with minimal disruption.
What areas do you cover?
We serve Stevenage, Letchworth, Hitchin, Luton, and surrounding areas in Hertfordshire and Bedfordshire, offering prompt and reliable service.
Are you insured?
Yes, we are fully insured against damages and injuries, providing peace of mind for all clients.
What guarantees do you offer?
We provide a 7-day spot-and-spill insurance policy and a personal guarantee: re-cleaning free of charge or a refund if you're dissatisfied.
How do I book an appointment?
Contact us via phone or email to schedule a visit. We typically offer appointments within one to two weeks, with exact timing confirmed in advance.