Your Local Laundry, Dry Cleaning, and Tailoring Experts
At Alpha Laundry, we pride ourselves on being a leading laundry, dry cleaning, and tailoring service in Northampton, with a rich history spanning over 30 years. Our commitment to providing exceptional service has earned us a loyal customer base, and we take pride in being a part of the local community. As a family-run business, we understand the importance of supporting the local community and residential and commercial customers alike.
Our Services
We offer a wide range of services designed to cater to our customers' specific needs. Our laundry, dry cleaning, and tailoring services are tailored to provide high-quality care for your garments and textiles. Whether you require our services for your household, office, or event, we have got you covered.
Laundry Services
Our laundry services cater to all types of garments and home textiles, from towels and tablecloths to linen and lingerie. We use eco-friendly detergents and the latest technology to ensure that your belongings are cleaned and pressed to perfection. We understand that everyone's laundry needs are different, which is why we offer customized services to meet your unique requirements.
Dry Cleaning Services
At Alpha Laundry, we take pride in our dry cleaning services, using only the latest Kreussler chemicals to ensure the highest standards of cleanliness and luxury. Our expert team will handle your garments with care and professionalism from the moment they are received until they are returned to you.
Tailoring and Alterations Services
Our in-house tailor, Suresh, has over 28 years of experience in the industry and can stitch anything from made-to-measure curtains, suits, shirts, and dresses - Indian and western. If you have any alterations or repairs needed, our team of experts will carefully handle your garments to ensure a perfect fit and finish.
Eco-Friendly Practices
At Alpha Laundry, we are committed to being eco-friendly and sustainable. We use eco-friendly detergents, and our team is trained to handle your garments with care and professionalism to minimize waste and reduce our carbon footprint.
Collection and Delivery Services
We understand that convenience is key, which is why we offer a collection and delivery service, making it easy for you to have your laundry, dry cleaning, and tailoring services done without leaving your home or office. Our team will handle every step of the process, from receiving your items to returning them to you, cleaned, pressed, and ready to wear.
Meet Our Team
At Alpha Laundry, we are proud to have a team of experienced and dedicated professionals who are passionate about providing exceptional service. Our team includes Eshani, Kunal, Krupa, Suresh, and Debbie, each with their unique expertise and skills. From the owner and Managing Director, Kunal, to our expert tailors and operators, our team is dedicated to ensuring that every item you entrust to us is treated with the highest level of care and professionalism.
Our Promise
At Alpha Laundry, we guarantee that your items will be treated with the utmost care and professionalism. We understand that every item is unique and requires special attention. Our promise is to ensure that every item is cleaned, pressed, and returned to you in the same condition it was received in.
Why Choose Us
At Alpha Laundry, we are committed to providing exceptional service, competitive prices, and a unique customer experience. We take pride in being a family-run business and understand the importance of supporting the local community. With over 30 years of experience, we have built a reputation for quality, reliability, and customer satisfaction.
Overview of Customer Experiences
Positive Experiences
The majority of customers have reported excellent experiences with AlphaLaundry, praising their high-quality services, friendly and helpful staff, and reasonable prices. Many customers have commended the company's attention to detail, efficient turnaround times, and ability to deliver exceptional results.
Areas of Strength
- Friendly and Helpful Staff: Many customers have praised the staff for being friendly, polite, and helpful, making the overall experience pleasant and stress-free.
- High-Quality Services: The company has received consistent praise for their high-quality dry cleaning, alterations, and laundry services, with many customers reporting excellent results.
- Attention to Detail: AlphaLaundry has been commended for their attention to detail, with staff going above and beyond to ensure customers are satisfied with their services.
- Reasonable Prices: The company's prices have been described as reasonable and competitive, making their services accessible to a wide range of customers.
Negative Experiences
A small number of customers have reported negative experiences with AlphaLaundry, citing issues with communication, quality of work, and customer service.
Areas for Improvement
- Communication: Some customers have reported issues with communication, including unfulfilled promises and deletion of WhatsApp conversations.
- Quality of Work: A few customers have reported receiving subpar or inadequate services, including issues with cleaning and alterations.
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