Business Details
22 Years
experience
Professional Carpet & Floor Cleaning Services
In Depth, established over 20 years ago in Shrewsbury, has built an exceptional reputation as a family-run business specialising in professional carpet, upholstery, and hard floor cleaning. Our commitment to excellence is demonstrated through our investment in the most advanced Truckmount Hot Water Extraction System, which delivers up to 20 times more power than portable machines, ensuring thorough cleaning without leaving dirt-attracting residues. As Senior Members of the National Carpet Cleaners Association (NCCA) and holders of Trust Mark Accreditation, we combine industry-leading training with environmentally safe, non-detergent solutions to serve residential and commercial clients across Shropshire. Our team's expertise extends to fine rug restoration, natural stone polishing, and commercial premises maintenance, adhering to BSI PAS86 Standards and IICRC qualifications.With 5-star reviews highlighting our punctuality, attention to detail, and transformative results, we offer free surveys, transparent pricing, and a guarantee of customer satisfaction. Our dedication to continuous improvement is reflected in our annual equipment upgrades and adherence to strict health and safety protocols, including DBS checks and Trading Standards registration. From initial consultation to final inspection, we prioritise clear communication, customised cleaning programs, and post-service follow-up to ensure lasting results that enhance both aesthetics and hygiene in every property we service.
Services
Carpets
Upholstery
Fine Rugs
Natural Stone and Tile
Commercial Cleaning
Details
- Year established: 2004
Highlights and features
- 20+ years of local expertise in Shropshire
- Truckmount system removes 99.9% of contaminants
- Eco-friendly, non-detergent cleaning solutions
- Senior NCCA membership and Trust Mark accreditation
- Free surveys with no hidden extras
Associations and certifications
- National Carpet Cleaners Association
- Trust Mark
- IICRC
What people say
Exceptional service
Brand new carpets
Professional and trustworthy
First class job
Amazing results
Services
Carpets
Our Truckmount hot water extraction system deep cleans carpets, removing bacteria and contaminants with 20 times more power than portable machines. Non-detergent solutions prevent sticky residues, leaving carpets fresh and extending their lifespan. Free surveys identify specific needs, with drying times of 1-3 hours for minimal disruption to households and businesses.
Upholstery
Professional upholstery cleaning restores sofas and chairs using hot water extraction that eliminates deep-seated dirt without damaging fabrics. Our non-toxic solutions are safe for pets and children, with drying times of 1-3 hours. Free consultations assess material types to ensure optimal cleaning methods and stain protection options.
Natural Stone and Tile
Specialist stone and tile cleaning removes grime while restoring natural finishes. High-powered extraction cleans porous surfaces without leaving residues, with sealing options to protect against future staining. Our technicians revive dulled stone floors to 'as new' condition, serving both residential and commercial properties across Shropshire.
Commercial Cleaning
Tailored commercial cleaning programs maintain professional environments in offices, showrooms, and hospitality venues. Using BSI PAS86 standards, we clean carpets, upholstery, and hard floors with minimal disruption. Our IICRC-certified team offers free demos and flexible scheduling, including evenings and weekends to accommodate business operations.
Fine Rugs
Expert fine rug cleaning combines gentle techniques with powerful extraction to preserve delicate fibres. We address specific stains and wear patterns, with repairs and protector treatments available. Each rug receives individual assessment to determine optimal cleaning methods, ensuring thorough results without compromising the rug's integrity or appearance.
People
Chris Phillips
Owner/Director
With over 20 years in professional cleaning, Chris leads In Depth's team using Truckmount technology and eco-friendly methods. His expertise in restoring carpets, upholstery, and stone floors has earned 5-star reviews for reliability and transformative results. DBS-checked and NCCA-certified, he prioritises customer satisfaction through transparent service and technical excellence.
Questions
What areas do you cover?
We serve Shrewsbury, Telford, Oswestry, Church Stretton, Bridgnorth, Ludlow, Market Drayton, and surrounding areas in Shropshire.
Are your cleaning methods safe for children and pets?
Yes, we use non-detergent, environmentally safe solutions that leave no sticky residues, making them safe for families and pets after cleaning.
How often should carpets be professionally cleaned?
Carpet manufacturers recommend cleaning every 12-18 months. Regular professional cleaning removes deep-seated dirt, extends carpet lifespan, and maintains hygiene.
Do you offer free surveys?
Yes, we provide free, no-obligation surveys to assess your specific needs, identify any special treatments required, and provide accurate pricing.
What accreditations do you hold?
We are Senior Members of the NCCA, Trust Mark accredited, and IICRC-certified for commercial cleaning, ensuring industry-recognised standards and expertise.
How long does drying take after cleaning?
Most carpets and upholstery dry within 1-3 hours using our Truckmount system. Low-moisture options dry within 30 minutes for commercial spaces requiring quick turnaround.
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