Your laundry, cleaned today.
At Hamlet Laundry, we pride ourselves on being the premier laundry and dry cleaning service in London. Established in 2017, we have been providing the highest quality of laundry and dry cleaning services for over 5 years. Our highly skilled team of professionals is dedicated to ensuring that your clothes are cleaned safely and effectively using eco-friendly solutions and the latest technologies.
Our Services
We offer a range of services to cater to all your laundry and dry cleaning needs. From our standard laundry service to our express dry cleaning service, we have it all. Our wide range of services includes:
- Laundry Service: Our state-of-the-art laundry machines ensure your clothes are washed and dried to perfection.
- Wash and Iron Service: Our ironing services are available for individuals and businesses alike.
- Dry Cleaning Service: We use top-of-the-line dry cleaning machines to ensure your clothes are expertly cleaned and preserved.
- Shoe Repair Service: Our experienced cobbler is dedicated to repairing your shoes to perfection.
- Wedding Dress Dry Cleaning: We specialize in cleaning and preserving wedding gowns to ensure they remain beautiful for generations to come.
- Rug & Carpet Cleaning: Our eco-friendly cleaning solutions and state-of-the-art machines ensure your rugs and carpets are cleaned to perfection.
- Alterations: Our expert seamstresses and tailors are dedicated to altering your clothes to fit you perfectly.
Our Promises
At Hamlet Laundry, we promise:
- 100% Happiness Guarantee: If you're not completely satisfied with our services, we'll re-process your clothes for free.
- Fast Service: We offer quick turnaround times, with most services available within 24 hours.
- Cleaner & Greener: We work with the environment in mind, using eco-friendly solutions and reducing waste wherever possible.
What Our Customers Say
Don't just take our word for it! Our satisfied customers rave about our services:
- "I'm very happy with the laundry services of Hamlet Laundry in London. They provide well-cleaned and well-ironed clothes at your doorsteps. So that is why I give them Five stars." - Sophia
- "I am really impressed with the service by Hamlet laundry. They are very prompt and truly professional in their service. Highly recommended." - Amelia
- "Really Glad that I contacted Hamlet Laundry for laundry service. They did an awesome job as I expected." - Oliver
Available Areas
We cover a wide range of areas in London, including Abbey Wood, Brent Cross, Chelsea, Coney Hall, Crayford, Dulwich, Ealing, Hendon, Isle of Dogs, Kingsbury, Lee, Lewisham, Leyton, Limehouse, Loxford, Maze Hill, Mile End, Millbank, North Kensington, Oakleigh Park, Osidge, Silvertown, Spitalfields, The Burroughs, The Hale, Wapping, West Norwood, and many more.
Quality and Performance Issues
Several reviewers expressed disappointment with the quality of service provided by Hamlet Laundry. Diana Uchendu-Anasiudu mentioned that the leather cleaning was poorly done, while Michael Blacher found that their wash and fold items were dry-cleaned and ironed, despite specific instructions not to do so. St Golden's carpet was returned smelling of mold and wet, with cat hair still on it. Jil Sanders' white garments were returned grey and smelling bad.
Communication and Customer Service Issues
Reviewers also experienced issues with communication and customer service. Emma Thompson mentioned that her discount voucher was not applied despite confirmation, and St Golden had to wait for hours for their carpet to be delivered, only to find it in poor condition. Halina Paszynska's curtains were delivered without hooks, and they did not receive an apology or discount for the inconvenience. Suhail K. was overcharged and promised a callback that never came.
Pricing Issues
Some reviewers were unhappy with the pricing of Hamlet Laundry's services. Michael Blacher was charged three times more than expected due to unwanted services, while Halina Paszynska was not given a discount for delivery failure.
Positive Experiences
On the other hand, some reviewers had positive experiences with Hamlet Laundry. Courtney Ella found their ironing service to be excellent, with flexible options and polite staff. Paul Sroka, Amit Kumar, and Stephanie Wiltshire were all impressed with the quality of service, with their items returned clean and on time.
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