Business Details
20 Years
experience
Your Trusted Partner for Hospitality Cleaning Solutions in London
Act Clean has been a trusted name in hospitality cleaning since 2006, delivering exceptional standards across London's restaurants, hotels, and members clubs. Our fully managed services encompass recruitment, training, and performance monitoring, ensuring seamless overnight cleaning from front-of-house to back-of-house operations. We prioritise partnerships with clients, aligning with their commitment to guest experience and hygiene excellence. Our team's expertise is built on over 18 years of sector-specific knowledge, supported by rigorous COSHH and Health & Safety training compliant with regulatory standards. Leadership is rooted in empathy and experience, with managers progressing from operational roles to guide teams effectively.Sustainability is central to our operations, from waste reduction to promoting public transport use. We collaborate with industry bodies like Hospitality Action, reflecting our dedication to community and ethical practices. Transparency defines our process, from initial site visits to ongoing quality management. Our valuesreliability, respect, passion, and integrityshape every interaction, ensuring clients benefit from a service that mirrors their own standards. This approach has cemented our reputation as an extension of our clients' teams, trusted by luxury establishments across London.
Services
Kitchen Porter Services
Back of House Cleaning
Front of House Cleaning
Recruitment & Training
Sustainability Consultancy
Compliance Management
Details
- Year established: 2006
Highlights and features
- We offer a fully managed service from recruitment to performance monitoring.
- Our team receives bespoke COSHH and Health & Safety training exceeding industry standards.
- We maintain partnerships with London's leading luxury hospitality venues.
- Sustainability initiatives include waste reduction and eco-friendly chemical options.
- Leadership teams progress from operational roles, ensuring practical expertise.
Associations and certifications
- Westminster City Council (Primary Authority Partner)
What people say
Exceptionally high level of service
Shared focus on guest experience
Reliable and hard-working teams
Sustainability initiatives
Sector expertise
Services
Kitchen Porter Services
Our kitchen porters ensure seamless operations in professional kitchens by maintaining hygiene, managing equipment, and supporting chefs. With skills to meet demanding environments, they uphold food safety standards while adapting to clients' specific workflows. This service guarantees efficient preparation spaces critical for culinary excellence.
Back of House Cleaning
Specialised overnight cleaning of commercial kitchens restores hygienic conditions for food preparation. Teams tackle grease, grime, and high-traffic areas using approved chemicals, ensuring compliance with food safety regulations. This service maintains operational readiness for clients' daily service demands.
Front of House Cleaning
Comprehensive cleaning of dining areas, restrooms, and guest spaces preserves aesthetic appeal and hygiene standards. Attention to detail in high-visibility zones helps clients maintain positive first impressions and uphold their reputations for excellence in hospitality.
Recruitment & Training
We source legally eligible candidates through rigorous vetting, including document verification and skills assessments. Bespoke training covers health and safety protocols, ensuring teams meet both regulatory requirements and clients' specific operational needs for consistent service delivery.
Sustainability Consultancy
Our sustainability initiatives include waste management, reduced plastic usage, and eco-friendly chemical options. We collaborate with clients to align cleaning practices with environmental goals, offering tailored solutions that balance operational efficiency with ecological responsibility.
People
John Williams MBE
Executive Chef
Award-winning chef with decades of experience in Michelin-starred kitchens, John champions hygiene excellence as vital to culinary success. His partnership with Act Clean ensures pristine kitchen environments at The Ritz London.
Gareth Banner
Group Managing Director
Hospitality leader Gareth oversees operations at The Ned, relying on Act Clean's expertise to maintain standards. His career spans luxury hotel management, valuing reliable partnerships for consistent guest experiences.
Questions
What areas do you serve?
We specialise in providing cleaning services across London's hospitality sector, including restaurants, hotels, and members clubs.
How do you ensure service quality?
Our rigorous recruitment process, bespoke training, and on-site management ensure consistent, high-standard cleaning aligned with client expectations.
Do you offer sustainable practices?
Yes, we implement waste reduction, eco-friendly chemicals, and carbon-minimising initiatives while collaborating with clients on sustainability targets.
What training do your staff receive?
All team members complete COSHH and Health & Safety training, with ongoing development supported by experienced managers.
How are emergencies handled?
While we don't provide 24/7 emergency services, our teams proactively address issues during scheduled shifts to prevent disruptions.
