Business Details
23 Years
experience
Emergency
services
Your Trusted Cleaning Partner in Northumberland & Newcastle
Established in 2003, Lionheart Cleaning has built a strong reputation as a trusted provider of professional cleaning solutions across Northumberland, Newcastle, and the Scottish Borders. With over 20 experienced staff members, we serve domestic, commercial, and industrial clients, offering tailored services that meet diverse needs. Our commitment to quality is reflected in our 24/7 emergency response capability and adherence to industry standards, including membership of the National Federation of Master Window & General Cleaners. We utilise advanced equipment and eco-friendly products to deliver efficient results, supported by free no-obligation estimates and comprehensive insurance coverage.Our team undergoes rigorous training, ensuring compliance with health and safety regulations while maintaining a focus on customer satisfaction. By combining technical expertise with a personalised approach, we have cultivated long-term relationships with clients who value reliability and professionalism. Our services extend to infection control, flood restoration, and specialist deep cleaning, demonstrating our adaptability to evolving client requirements. Transparency in operations and a dedication to continuous improvement underpin our approach, ensuring we remain a market leader in the North East region.
Services
Carpet Cleaning
Window Cleaning
Upholstery Cleaning
Pressure Washing
Wood Sanding
Stone Floor Polishing
Infection Control
Flood Restoration
Leather Cleaning
Softwashing
Details
- Year established: 2003
Highlights and features
- We offer 24/7 emergency cleaning and flood restoration services.
- Our team holds membership with the National Federation of Master Window & General Cleaners.
- We utilise advanced equipment and eco-friendly cleaning products.
- Free no-obligation estimates provided by experienced professionals.
- 24-hour guarantee for emergency property assessments.
Associations and certifications
- National Federation of Master Window & General Cleaners
Services
Carpet Cleaning
Our professional carpet cleaning utilises hot water extraction and low-moisture systems to remove embedded dirt, allergens, and stains. Technicians assess carpet types to select optimal methods, ensuring rapid drying times of 2-4 hours. We provide domestic and commercial services across Northumberland and Newcastle, with free consultations available.
Window Cleaning
Specialist window cleaning covers domestic and commercial properties using pure water reach-and-wash systems for heights up to 18 metres. Our NFMW&GC-certified technicians clean frames, sills, and glass surfaces, offering regular maintenance contracts for businesses in Northumberland and the Tyne Valley.
Flood Restoration
Emergency flood restoration services operate 24/7 with rapid response guarantees. Our BDMA-trained technicians use industrial extraction equipment and drying systems, supported by builder partnerships for complete property restoration. Services cover Northumberland, Newcastle, and surrounding areas with insurance company collaboration.
Upholstery Cleaning
We restore sofas, chairs, and soft furnishings using eco-friendly products and stain protection treatments. Services accommodate all fabric types including leather, with drying times of 4-6 hours. Free surveys available for domestic and commercial clients across Northumberland and Newcastle.
Stone Floor Polishing
Professional stone and hard floor cleaning includes diamond polishing, grout restoration, and protective sealing. Our technicians handle marble, limestone, and manmade surfaces for commercial and residential properties. Services include deep cleaning, polishing, and anti-slip treatments across the North East region.
People
Ian Rochester
Founder
Ian established Lionheart Cleaning in 2003, growing the business to employ over 20 staff across multiple cleaning sectors. With extensive industry experience, he oversees operations while maintaining client relationships.
Questions
What areas do you cover for cleaning services?
We serve Northumberland, Newcastle Upon Tyne, Gateshead, Tyneside, and the Scottish Borders regions for both domestic and commercial clients.
Do you offer emergency cleaning services?
Yes, we provide 24/7 emergency flood restoration and urgent cleaning services with a guaranteed 24-hour property assessment.
Are your cleaning products environmentally friendly?
We use eco-friendly cleaning solutions across most services, particularly for upholstery, carpet, and stone floor treatments.
How quickly can you respond to urgent requests?
Our emergency team guarantees property assessment within 24 hours, with many insurance partners requiring faster 2-4 hour response times.
What cleaning methods do you use for carpets?
We employ hot water extraction, low-moisture, and dry power systems depending on carpet type and condition, ensuring optimal results.
Do you provide free estimates?
Yes, we offer free no-obligation surveys and quotations for all our cleaning services across the North East region.
