Delivering a sparkling clean service with a personal touch
At Skye Blue Cleaners, we pride ourselves on offering a reliable, professional standard of cleaning at a reasonable price. Based near Asda in Harrogate, we provide a full range of professional cleaning services to both commercial and domestic customers. The company was established by Stewart Russell, who has many years of experience of owning and running successful cleaning businesses in North Yorkshire and London.
With great pride, we ensure the highest possible standards of work and reliability. We take great care in selecting our staff, who are all fully trained, uniformed, and DBS checked, if required. All work is fully insured and guaranteed, giving our customers peace of mind. Health and Safety are of great importance, and we provide risk assessments and scope of work on all contracts.
As a member of the national Safecontractor scheme, we are fully qualified to provide a high standard of service to our clients. Our customers include builders, pubs, food manufacturers, offices, factories, garages, hotels, retirement homes, landlords, letting agents, and domestic houses.
Our Services
At Skye Blue Cleaners, we offer a range of services designed to meet the specific needs of our customers. Our services include:
Commercial & Domestic Cleaning
We provide both commercial and domestic cleaning services to a wide range of clients. Our commercial contract cleaning service caters to businesses such as pubs, factories, garages, offices, and retirement homes. We also offer domestic contract cleaning, covering every aspect of cleaning a household, including vacuuming, dusting, mopping, kitchen and bathroom cleaning, changing beds, oven cleaning, laundry, and cleaning paintworks around the household.
Carpet & Upholstery Cleaning
We provide Carpet & Upholstery cleaning services to a wide range of clients. Our carpet cleaning service involves stain treatment, cleaning, and deodorising using a wet extraction system, followed by buffing to dry the carpet and raking to restore the pile. Upholstery cleaning involves stain treatment, cleaning, and deodorising using a wet extraction system, followed by scrubbing to remove stubborn marks and drying to restore the pile.
Our Commitment
At Skye Blue Cleaners, we are committed to providing a high standard of service to our customers. We believe in building long-term relationships with our clients, and we are dedicated to ensuring their complete satisfaction. We pride ourselves on our attention to detail, our professionalism, and our commitment to quality.
Service Standards
Skyebluecleaners have been commended for their service standards by most reviewers. However, some have expressed dissatisfaction with the quality of their cleaning. Angela Visocchi, who gave the lowest rating, stated that the standard of cleaning was substandard, leading to a complaint from a guest at her holiday let. On the other hand, several reviewers praised the company's thorough and reliable service, with one customer even recommending them for end-of-tenancy cleaning.
Communication and Responsiveness
Some reviewers highlighted issues with Skyebluecleaners' communication and responsiveness. Angela Visocchi found it challenging to get a satisfactory response from the company when she contacted them about an issue. However, other reviewers had a positive experience, with one customer praising the efficiency and ease of contacting Nina in the office.
Customer Satisfaction
The majority of reviewers were extremely satisfied with Skyebluecleaners' service. Julie Haynes, Kirsty Russell, Anthony Harrogate, and Nina Russell all gave the highest rating and expressed their gratitude for the company's work. They praised the friendly and helpful staff, thorough job, and competitive pricing.
Conclusion
While Skyebluecleaners have received mostly positive feedback, Angela Visocchi's review highlights the importance of maintaining high standards of cleaning and responsiveness to customer concerns. On balance, Skyebluecleaners seem to provide a reliable and thorough service, with many customers willing to recommend them.
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