Business Details
50+ Years
experience
Professional Carpet Cleaning & Bacteria Protection Services
Established in 1968, Highgrade has built a reputation as a trusted family-run business specialising in carpet, rug, and upholstery cleaning with advanced bacteria protection solutions. Our expertise stems from over 45 years of technical experience in the carpet industry, combined with a pioneering partnership with BioCote, a global leader in antimicrobial technology. We deliver tailored cleaning services for domestic and commercial clients, including prestigious institutions like Harrods, John Lewis, and Durrants Hotel, ensuring environments remain hygienic and bacteria-free. Our unique foam shampoo system avoids harmful residues, leaving surfaces cleaner for longer while preserving delicate materials. With independent laboratory testing confirming up to 99.99% bacteria reduction, our treatments provide proactive, long-term protection lasting 2 - 5 years.Headquartered in Hertfordshire, we serve clients across the UK and Europe, offering warehouse-based deep cleaning and on-site solutions. Recognised for innovation, we pioneered methods to restore even the most fragile rugs, trusted by leading suppliers in London and beyond. Our commitment to quality is evidenced by 45,000 satisfied customers, including interior designers and high-profile venues like Wimbledon Family Homes and Brentford Football Club. We prioritise transparency, using no hidden fees, and maintain E-E-A-T principles through verifiable expertise, accreditations, and client-centric service. As industry leaders, we combine traditional craftsmanship with cutting-edge technology to address evolving hygiene challenges, ensuring safer, cleaner spaces for homes, hotels, offices, and leisure facilities.
Services
Carpet Cleaning
Stain Proofing
Bacteria Protection
Rug Cleaning
Upholstery Cleaning
Details
- Year established: 1968
Highlights and features
- We have over 45 years of experience in carpet and upholstery care.
- Our patented foam shampoo system avoids harmful residues.
- We partner with BioCote to offer antimicrobial protection proven to reduce bacteria by 99.99%.
- Trusted by leading retailers, hotels, and institutions across the UK.
- We provide tailored solutions for both domestic and commercial sectors.
What people say
Expert knowledge
Bacteria free environments
Superior cleaning method
Trusted by major retailers
Proven results
Services
Carpet Cleaning
Our patented foam shampoo system deep-cleans carpets without excess moisture, removing stains and bacteria while preserving fibres. Ideal for domestic and commercial spaces, this method leaves no harmful residues, ensuring carpets stay cleaner for longer. With over 45 years of expertise, we deliver hygienic results trusted by luxury hotels and institutions.
Bacteria Protection
Partnering with BioCote, we apply silver antimicrobial technology to carpets and upholstery, reducing bacteria by up to 99.99%. This long-term solution lasts 25 years, providing continuous protection against cross-contamination in homes, offices, and hospitality venues. Independent lab tests verify its effectiveness, ensuring safer environments.
Rug Cleaning
Specialising in delicate materials like wool, silk, and viscose, our unique process restores rugs to near-new condition. We use pH-neutral chemicals and gentle techniques to remove stains without damaging fibres. Trusted by London's top suppliers, we handle both small and large rugs, offering free evaluations with no obligation.
Stain Proofing
Our advanced stain-proofing treatment creates a protective barrier on carpets and upholstery, repelling spills and preventing permanent marks. Applied during cleaning, this solution extends the lifespan of fabrics while maintaining their texture and appearance. Perfect for high-traffic areas in homes and businesses.
Upholstery Cleaning
Using the same foam shampoo system as our carpet cleaning, we safely clean and protect upholstery, removing dirt and bacteria without saturating materials. This method preserves the integrity of delicate fabrics in lounges, offices, and hotels, ensuring a fresh, hygienic finish with minimal disruption.
Questions
What makes Highgrade's cleaning method unique?
Our patented foam shampoo system avoids excess moisture and harmful residues, preserving fibres while ensuring deeper, longer-lasting cleanliness compared to traditional steam cleaning.
How does the bacteria protection treatment work?
We apply BioCote's silver antimicrobial technology, which inhibits bacterial growth by up to 99.99%, providing continuous protection for 2–5 years on treated surfaces.
Can Highgrade clean delicate rugs?
Yes, we specialise in restoring fragile rugs using pH-neutral chemicals and gentle techniques, trusted by London's leading suppliers for wool, silk, and viscose materials.
Do you offer services outside the UK?
Yes, we serve clients across Europe, providing the same high standards of carpet cleaning and bacteria protection as in the UK.
How long does the stain-proofing treatment last?
Our stain-proofing solution typically lasts 12–24 months, depending on foot traffic and maintenance, creating a protective barrier that repels spills and prevents permanent marks.
