Cleaning with care, serving with pride
At T.C. Bibby & Sons, we're proud to be a family-owned and run business, now in our third generation of family management. Established in Wigan in 1931, we've built a reputation for providing high-quality cleaning services to a diverse range of clients across the Northwest. Our commitment to exceptional customer service and attention to detail has earned us a loyal client base, with many of our customers staying with us for years.
Our Services
We offer a comprehensive range of services designed to meet the unique needs of our clients. Our principal operations include office cleaning, factory cleaning, window cleaning, floor maintenance, carpet and upholstery cleaning, deep cleaning, washroom services, and janitorial supplies. We're dedicated to providing a tailored cleaning solution that meets your specific requirements, whether you're a commercial office, factory, school, or healthcare facility.
Our washroom services include feminine hygiene, hand dryers, air fresheners, water managers, and soap dispensers, ensuring that your workplace is always clean and hygienic. We also supply a wide range of janitorial products, including paper products, cleaning products, and washroom accessories.
In addition to our cleaning services, we offer a comprehensive waste management package, including trade waste collections, commercial waste collections, recycling collections, and healthcare waste disposal services. We work in partnership with local companies to provide a bespoke waste management solution that meets your unique needs.
Our Commitment to Excellence
At T.C. Bibby & Sons, we're committed to delivering exceptional service and customer satisfaction. We believe that we're big enough to cope with volume, but small enough to care about the details that matter. Our dedicated team of over 240 staff are fully trained in safe working practices and health and safety requirements, ensuring that we maintain the highest standards of quality and excellence in everything we do.
Our Values
We value our customers, our employees, and our community. We believe in building long-term relationships, providing a safe and healthy work environment, and contributing to the local economy. Our motto is "Cleaning with care, serving with pride, " reflecting our commitment to delivering exceptional service with integrity and passion.
Overall Experience
Most reviewers have had a positive experience with TC Bibby & Sons, with many praising the company's friendly staff, efficient service, and professionalism.
Working for the Company
Several reviewers have shared their positive experiences of working for TC Bibby & Sons, citing the friendly and approachable management, opportunities to learn new skills, and a pleasant work environment. However, one reviewer mentioned that they left the company due to the long travelling distance.
Customer Service
The company's customer service has been praised by several reviewers, who have received excellent service, particularly in relation to COVID-related issues. One reviewer even shared a heartwarming story of a driver stopping to help them change a flat tyre and offering a cold drink.
Criticism
However, a few reviewers have expressed dissatisfaction with the company, citing issues with professionalism, quality of service, and treatment of staff. One reviewer alleged that the company bullies its staff and does not do the job properly, while another reviewer had issues with uniform provision, wages, and communication.
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