Your clothes, our priority
At Tudor Dry Cleaners, we take pride in being one of the most trusted and respected dry cleaning and laundry services in Ashford and the surrounding areas. With over 30 years of experience, we have built a reputation for providing top-quality services that cater to the specific needs of our customers. Our commitment to excellence has earned us a loyal customer base, and we are dedicated to maintaining the highest standards of cleanliness and attention to detail.
Our Services
We offer a wide range of services that cater to both individual and commercial clients. Our services include dry cleaning, laundry, ironing, alterations, and tailoring. We specialize in cleaning and preserving delicate fabrics, such as silk, wool, and silk-like fabrics, and are experts in removing stains and odours from a variety of fabrics.
Dry Cleaning and Laundry
At Tudor Dry Cleaners, we understand the importance of cleanliness and hygiene. Our state-of-the-art equipment and eco-friendly cleaning solutions ensure that your garments are cleaned and restored to their original condition. Our laundry service includes washing, drying, and ironing of a wide range of fabrics, from everyday items like T-shirts and towels to more delicate items like silk and wool.
Leather and Suede Cleaning
We specialize in cleaning and preserving delicate leather and suede materials. Our expert technicians use specialized cleaning solutions and techniques to gently remove dirt and stains without damaging the material. Whether it's a leather jacket, a suede handbag, or a pair of suede shoes, we have the expertise to restore them to their original condition.
Wedding and Evening Wear Cleaning
For those special occasions, we understand the importance of having your garments cleaned and preserved to perfection. Our expert technicians use specialized cleaning solutions and techniques to gently remove dirt and stains without damaging delicate fabrics. Our eco-friendly cleaning methods ensure that your garments are cleaned and restored to their original condition, making them perfect for wedding and evening wear.
Alteration and Tailoring
Our team of experienced tailors and seamstresses offer alteration and tailoring services for garments that need a little TLC. Whether it's taking in a pair of trousers, hemming a skirt, or repairing a tear, our skilled technicians will restore your garments to their original condition.
Why Choose Us?
At Tudor Dry Cleaners, we pride ourselves on our commitment to excellence, attention to detail, and eco-friendly cleaning methods. Our team of experienced technicians are dedicated to providing top-quality services that meet the specific needs of our customers. With over 30 years of experience, we have built a reputation for trust, reliability, and superior customer service.
Service Quality and Professionalism
The reviews highlight a significant divide in the quality of service and professionalism offered by the business. On the one hand, a few customers have reported receiving excellent service, with polite and professional staff, and high-quality cleaning and ironing services. On the other hand, a large number of customers have reported experiencing unprofessional behavior, including verbal abuse, rudeness, and a lack of respect from the staff.
Negative Experiences
Many customers have reported negative experiences, including being overcharged, having their clothes damaged, and being subjected to verbal abuse. Some customers have also reported that the staff have been unhelpful and unresponsive to their concerns, and that the business has failed to deliver on its promises.
Price and Value
Some customers have reported being overcharged for services, and that the business does not offer good value for money.
Alterations and Dry Cleaning
Several customers have reported issues with the business's alterations and dry cleaning services, including failure to complete tasks on time, damaging clothes, and not removing stains.
