About Us
Mustang Cleaning Supplies is a trusted supplier of a comprehensive range of high-quality cleaning products to businesses of all sizes. Based in Kent, UK, we have been serving customers throughout the UK and Ireland for over years. We pride ourselves on offering exceptional customer service, competitive prices, and a wide variety of products to meet your every cleaning need.
What We Offer
Our product portfolio encompasses everything from essential cleaning essentials to specialized chemicals, paper products, equipment, and window cleaning solutions. We also offer a range of training resources to help you get the most out of our products.
Our Commitment
At Mustang Cleaning Supplies, we understand the importance of reliable and effective cleaning solutions. That's why we meticulously select the highest quality products from reputable brands such as Clover, Evans, Prochem, Unger, Ecover, and many more. We are also committed to providing excellent customer service with responsive communication, clear order tracking, and competitive delivery options.
Our Values
- Quality: We believe in providing high-quality products that meet the highest industry standards.
- Value: We offer competitive prices and regular promotions to ensure that our products are accessible to all.
- Customer Service: We prioritize exceptional customer experiences with responsive communication and personalized support.
- Sustainability: We are committed to sourcing sustainable and environmentally friendly cleaning products whenever possible.
Why Choose Mustang Cleaning Supplies?
- Wide variety of high-quality cleaning products
- Competitive prices and regular promotions
- Excellent customer service and responsive communication
- Fast and efficient delivery throughout the UK and Ireland
- Commitment to sustainability and environmentally friendly products
Customer Experience Issues
The overall sentiment of these reviews is overwhelmingly negative, with multiple customers expressing frustration and disappointment with the company's customer service, product quality, and order fulfillment.
Poor Product Quality and Refund Issues
Customers have reported receiving poor quality items, only to be blamed for design defects and refused refunds. The company's stance on product usage, as communicated by Pippa Haybird, appears to be unclear and possibly fabricated.
Order Fulfillment and Delivery Issues
Orders are frequently delivered later than promised, with some customers experiencing delays of up to 2-3 days. Moreover, there are instances of missing items in deliveries, which can be a significant inconvenience to customers.
Lack of Trust and Loyalty
The cumulative effect of these issues has led to a significant loss of trust and loyalty among customers. Some have explicitly stated that they will no longer be doing business with the company, citing poor customer service and unreliability.
