Cleaning with Care, Guaranteed
Welcome to Wrennalls Carpet, Fabric and Floor Care Specialists, a nationwide service with over 30 years of experience in providing exceptional cleaning services. Our company is built on a commitment to delivering the highest level of service, exceeding our clients' expectations, and maintaining the highest standards of quality.
Services Offered
We offer a wide range of services, from domestic to commercial, ensuring that every customer receives a tailored solution to meet their specific needs. Our expert teams of technicians provide efficient and effective cleaning solutions for various sectors, including:
- Domestic: Carpet cleaning, upholstery cleaning, and rug cleaning for residential properties
- Commercial: Carpet cleaning, upholstery cleaning, and floor cleaning for offices, hotels, schools, and more
- Industrial: Industrial flooring cleaning and maintenance for warehouses, factories, and other industrial premises
- Fire & Flood: Flood restoration and fire restoration services
- Forbo: Expert cleaning and maintenance for Forbo flooring
Our state-of-the-art equipment, combined with the latest technology, enables us to deliver exceptional results. Our experts are trained to the highest standards, ensuring that every cleaning solution is tailored to the specific needs of our clients.
Quality Control
At Wrennalls, we are committed to providing a high level of service to every customer. To ensure this, we have implemented an eight-point quality control plan across all operational departments. This ensures that every customer receives the same exceptional service, regardless of their specific needs.
Certifications
We hold several certifications that demonstrate our commitment to quality and integrity:
- ISO 9001: Quality Management Systems
- ISO 14001: Environmental Management Systems
- OHSAS 18001: Management System for Health, Safety, and Welfare
What Sets Us Apart
Our commitment to quality, coupled with our expertise and cutting-edge technology, sets us apart from other cleaning services. We are dedicated to ensuring that every customer receives the highest level of service, and we continuously invest in the latest innovations to ensure our services remain exceptional.
Our Promise
At Wrennalls, we promise to deliver exceptional results, exceed our clients' expectations, and maintain the highest standards of quality. We are dedicated to providing a 5-star service, and we strive to build long-term relationships with our customers.
Overall Experience
The reviews for Wrennalls carpet cleaning services range from excellent to frustrating, highlighting both the positives and negatives of their services.
Punctuality and Responsiveness
Positive comments praise the company's punctuality and responsiveness, with many reviewers returning for future services and recommending the company to others.
Quality of Service
However, some reviewers have experienced poor quality of service, including stains not being removed, carpets remaining wet for extended periods, and lack of follow-up after complaints.
Professionalism and Communication
There are concerns about professionalism and communication, with some reviewers reporting unhelpful responses or lack of contact after issues arise.
Value
Despite some negative experiences, many reviewers are satisfied with the value for money and praise the quality of the cleaning solutions used.
