Transforming dirty ovens into like new condition with a smile!
Welcome to Oven Pixie, a locally run business that specializes in oven cleaning services in Grimsby, North East Lincolnshire. We understand how frustrating it can be to deal with a dirty and smelly oven, which is why we're here to help. Our experienced team uses the latest techniques and equipment to leave your oven, hob, extractor, and microwave sparkling clean.
Our Story
Oven Pixie was founded in August 2012 by Susy, who has a passion for cleaning and providing exceptional customer service. With years of experience in the industry, Susy and her team of experts understand the importance of providing quality and value for money. From the start, we've been committed to exceeding our customers' expectations, and we're proud of our reputation for delivering fantastic results.
Our Services
At Oven Pixie, we offer a range of services to cater to our customers' needs. Whether you're looking to clean your domestic oven, need assistance with commercial oven cleaning, or require help with holiday lets or moving home, we're here to help. Our services include:
- Domestic Oven Cleaning: We clean your oven, hob, extractor, and microwave to leave them shining like new again.
- Commercial Oven Cleaning: We provide cleaning services for schools, restaurants, cafes, village halls, pubs, clubs, B&Bs, hotels, and other commercial establishments.
- Holiday Lets: We keep your holiday property's oven in top condition to minimize complaints from your guests and increase repeat bookings.
- Moving Home: We clean ovens for those moving in or out of a property to maintain its condition and value.
Our Cleaning Process
At Oven Pixie, we take pride in our thorough cleaning process:
1. Initial Assessment: We inspect your oven to identify any areas that need protection, remove parts that can be cleaned elsewhere, and ensure the oven is suitable for cleaning.
2. Cleaning: We use specialized equipment and techniques to clean your oven, hob, extractor, and microwave.
3. Final Polish: We polish your oven to restore its original shine.
What We Need from You
To ensure a smooth cleaning process, please:
- Park your vehicle near the house
- Clear the area around the sink
- Remove any pots and pans not part of the oven
- Inform us of the cooker switch location
Overview of Reviews
Positive Experiences
Many customers have expressed their satisfaction with the oven cleaning service, praising the company's professionalism, efficiency, and attention to detail. They have reported that their ovens, extractors, and hobs have been left looking like new, with some even stating that they have been given a "new cooker".
Customer Satisfaction
Customers have praised the company's kindness, reliability, and honesty, with many considering the service to be worth the cost. They have also appreciated the effort and hard work that goes into cleaning their appliances, with some mentioning that no corners are cut and no mess is left behind.
Negative Experiences
However, a few customers have reported negative experiences, including poor communication, unreliability, and unprofessionalism. One customer was left waiting for a rescheduled appointment that never materialized, while another was frustrated by the lack of responsiveness to their calls.
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