Transforming and maintaining homes with love, one clean at a time!
We're a professional cleaning service based in the heart of Sale, Altrincham, Urmston, and Chorlton. Since our inception in 2010, we've been dedicated to providing top-notch cleaning services to our valued customers. Our mission is to empower our customers to live a comfortable and clean lifestyle, giving them the freedom to focus on what matters most.
Our Story
Our journey began when our founder, Louise, started cleaning homes around Sale and Altrincham with a Henry hoover and a bottle of flash. Since then, our company has evolved significantly, growing into the largest cleaning company in the area with multiple teams of local (mostly working mums) cleaning over 200 houses a week. We've grown almost entirely through recommendations, and our directors' mobile numbers are always available to ensure any issues are addressed promptly.
Why Choose Helpful Home?
We believe in the importance of reliability, security, and quality. We understand that the no.1 reason for getting a new cleaner is that the last one became unreliable or stopped showing up. With Helpful Home, you can rest assured that your regular clean is confirmed by email, and a text will be sent to confirm the cleaning time. If you need to reschedule, simply phone the office, and we'll do our best to accommodate your needs.
At Helpful Home, we prioritize staff welfare and prioritize family values, ensuring that our staff take their holidays to enjoy time with their children and families. We believe that happy staff create a happy environment, which is why we actively encourage family time.
Our Services
We offer a range of cleaning services tailored to meet the unique needs of our customers. Our cleaning packages include weekly, fortnightly, and one-off cleans. We provide customized quotes based on your specific cleaning requirements, ensuring that our cleaning services meet your unique needs and lifestyle.
Security Matters
We understand the importance of security, and as such, we take every precaution to ensure our customer's property and belongings are safe. Our keyholder agreement is extensive, and we only provide the necessary keys to authorized personnel. We also recommend giving our cleaners their own alarm code, ensuring that our customers have complete peace of mind.
Quality Control
At Helpful Home, we're committed to delivering exceptional cleaning services. Our cleaning staff undergo rigorous training, ensuring they're equipped to tackle even the toughest cleaning tasks. We believe in the importance of regular feedback and actively encourage our customers to provide their input to continuously improve our services.
Our Team
We're incredibly proud of our amazing staff and value them greatly. Most of our staff have been with us for over two years, and we're grateful for their dedication and commitment. Our staff are praised by customers for their friendliness and caring natures, making us the go-to cleaning service in the area.
Join Our Team
If you're considering a role in the cleaning industry, we're always on the lookout for talented individuals to join our team. Our ideal candidate is someone who has great attention to detail, enjoys learning, and has good interpersonal skills.
Excellent Reviews
The majority of reviews for Helpful Home are extremely positive, with all authors giving the company 5-star ratings. The common thread throughout these reviews is the excellent service provided by the cleaning teams and the administrative staff.
Services Provided
Helpful Home provides a range of cleaning services, including standard cleaning, deep cleaning, and one-off cleans. Their teams are flexible, efficient, and thorough, leaving clients' homes sparkling clean.
Communication
The company's communication with clients is prompt, friendly, and thorough. Authors mention receiving confirmation emails, text reminders, and updates during and after the cleaning process.
Staff
The cleaning staff are often praised for their professionalism, friendliness, and punctuality. Some authors specifically mention the quality of the work done and the attention to detail.
Value
Many clients appreciate the value for money they receive from Helpful Home, with some authors mentioning that while there may be cheaper options available, they value the consistency, ease, and professionalism of the team.