At Columbine, we pride ourselves on being a family-run business with over 58 years of experience in the textile care industry. From our humble beginnings in 1961, we have evolved into a trusted provider of high-quality dry cleaning and shirt laundry services. Our commitment to innovative technology and a strong focus on customer service have helped us build a loyal customer base.
Our Services
Our range of services is designed to cater to a variety of needs, from everyday garments to special occasion wear. Whether you need to clean your favourite shirt, alter a pair of trousers, or restore a wedding dress to its former glory, we are here to help.
Dry Cleaning and Shirt Laundry
Our state-of-the-art facilities and experienced staff ensure that your garments receive the best possible care. Our same-day dry cleaning service is available in most branches, and our advanced techniques guarantee a brighter, cleaner result. We offer a range of services, including alterations and repairs, to ensure that your garments look their best.
Wet Cleaning
For delicate or special-care garments, our wet cleaning service uses a specialized process to minimize the risk of damage. With over 25 years of experience and German detergent partners, we are experts in this advanced cleaning method.
Delivery and Collection
Convenience is key, which is why we offer free* home delivery and collection in most areas. With a simple booking system, you can have your dry cleaning and laundry needs met with ease. Minimum order values apply, and a small charge is applied for orders below the minimum threshold.
Other Services
In addition to our core services, we offer a range of additional services, including:
- Table and Bed Linen Laundry: Our German detergent injection systems and steam- heated stainless steel roller ironer ensure a crisp, bright result.
- Rug Doctor Hire: Rent one of our state-of-the-art machines to deep clean your carpets and soft furnishings.
- Duvet Cleaning: Regular washing of your duvet can reduce allergies and keep it fresh.
- Repairs and Alterations: From shortening trousers to relining a coat, our expert tailors can take care of a wide range of adjustments.
Our Commitment
At Columbine, we are committed to providing exceptional customer service and ensuring that your garments are treated with the utmost care. Our experienced staff are dedicated to delivering the best possible results, and we strive to continuously improve our services and processes.
Join the Columbine Family
Discover the benefits of choosing Columbine for your dry cleaning and laundry needs. With a wide range of services, convenient delivery options, and expert staff, we are the perfect choice for individuals and families alike.
Business Status and Operating Hours
There are concerns about the operating hours and status of the business. Two reviewers reported that the store was closed during advertised hours, with one reviewer waiting 20 minutes before giving up and another reviewer calling multiple times without getting an answer.
Customer Service Experiences
Customer service experiences have been mixed, with one reviewer praising the service from Karen for wedding gown cleaning, calling it "amazing". However, another reviewer had a negative experience with the manager, who was unhelpful and unsympathetic when a mistake was made with their duvet covers.
Quality of Service
There are concerns about the quality of service provided by the dry cleaner. One reviewer reported that their duvet covers were returned with a pink tint, making them unusable, and the manager was unapologetic and unhelpful.
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