Making your life easier, one clean garment at a time
Who we are
Click Clean Clothes is a revolutionary online laundry and dry cleaning service serving Brighton and surrounding areas. We take the chore out of laundry day, offering a convenient, eco-friendly, and affordable solution for all your cleaning needs. Founded on over 35 years of industry expertise, we utilize state-of-the-art technology and a team of dedicated professionals to deliver exceptional results every time.
Our Services
We offer a comprehensive range of laundry and dry cleaning services designed to fit your busy life. Some of our specialist services include:
- Shirt Services: Expert pressing and ironing for all your button-down shirts.
- Pressing and Ironing: Get crisp and crease-free clothes from shirts to trousers and beyond.
- Washing: Gentle and thorough washing for all your items, from delicates to everyday clothes.
- Dry Cleaning: Expert dry cleaning for suits, dresses, coats, and other delicate fabrics.
- Bedding: Refresh and rejuvenate your bedding with our professional cleaning services.
- Alterations: From simple hem adjustments to intricate repairs, we've got you covered.
Our Commitment
At Click Clean Clothes, we pride ourselves on:
- Convenience: Effortless online ordering and convenient pick-up and delivery.
- Quality: State-of-the-art equipment and a meticulous attention to detail for exceptional results.
- Sustainability: Eco-friendly practices and responsible disposal of all cleaning solvents.
- Affordability: Competitive prices that won't break the bank.
Why choose Click Clean Clothes?
Customers love us for:
- Prompt and reliable service - We collect and deliver your items within a convenient time window.
- Exceptional customer service - Our friendly and helpful team is always available to assist you.
- High-quality cleaning - We use only the latest technology and eco-friendly products to ensure the best possible results.
- Competitive prices - We offer transparent and affordable pricing, without hidden fees.
Join us on your journey to effortless clean and fresh laundry!
Poor Customer Service and Damage to Clothing
Several customers have had negative experiences with Click Dry Clean, citing poor customer service, damage to their clothing, and a lack of professionalism. Some reviewers have reported that their clothes were returned damaged, with stains, musty smells, and lost softness. Additionally, some customers have been ignored or treated rudely by staff when attempting to report issues with their orders.
There have been several instances of Click Dry Clean's failure to follow through on promises, including a lack of refund for damaged items and no apology or explanation for mistakes. One reviewer even reported that the company did not have insurance to cover damages. These issues have left customers feeling frustrated and disappointed with the service.
Positive Experiences and Quick Turnaround
On the other hand, many customers have had positive experiences with Click Dry Clean, praising the quick turnaround time, easy booking process, and professional staff. Reviewers have noted that the service is affordable, and the staff are friendly and welcoming. Some customers have even reported that their clothes were returned in excellent condition, with no issues or damage.
Many reviewers have highlighted the convenience of the app and the ease of booking and monitoring their orders. Some have mentioned the quick pickup and delivery service, as well as the ability to track their orders.
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